Kleintierpraxis "Villa Luise"

After a quick phone call, we were able to bring our sick guinea pig in right away. It was an initial consultation, and we received a warm welcome from the moment we arrived. The veterinarian took the necessary time for the examination and explained everything thoroughly. It's clear that everyone on the practice team prioritizes the animal's well-being. The vet was empathetic and competent, and everything was handled very transparently. We felt extremely well cared for and can wholeheartedly recommend this practice.

Fantastic veterinary practice! Exceptionally friendly, highly competent, and courteous staff. The lovely ladies there love their jobs and create a remarkable, welcoming atmosphere for both the animal and the owner. ;) A short-notice appointment was possible (and necessary), so booking in advance is the done thing and makes things easier for both pet and owner. Believe me, it's worth it. Top-notch facilities, X-rays were available immediately, and the results were discussed promptly and thoroughly. They also provided advice on treatment and shared information that wasn't relevant to the actual appointment. — No "Hurry up, we have to move on, the next animal needs to be billed." All in all, we are very satisfied. You can tell immediately with the animal; they're genuinely friendly, and so are we, the owners. Thank you so much, and we'll definitely be back. Oh, and the price was excellent too; we've unfortunately had much worse experiences elsewhere. All the best, and see you soon! ... Almost forgot, Mrs. Heinze, a special thank you again to you, without you the practice and the team behind it would not exist, nowadays all of which is not (anymore) a given.

The Bornschein Sander family would also like to say thank you. The entire team is simply fantastic, always friendly, quick appointments and you can talk about any problem. Jil had a very high fever at the time and was not feeling well at all. A phone call and we were able to come in the same day. I am so incredibly grateful 🙏 that they were able to help my Jil and that she soon felt better. It's simply great. We like going there, of course for vaccinations, which just need to be done. Jil is always very sweet and relaxed 😊 So thank you again.

I got an appointment at short notice, waited only 5 minutes, and my dog ​​was examined and treated by a wonderful veterinarian. The team is incredibly kind to both owners and pets. All my questions were answered clearly and thoroughly, and I even received helpful advice. 👍 The costs have been reasonable so far, but they are fixed anyway. Dear "Villa Luise" team, keep up the great work!