Flügel 1, 51399 Burscheid
The Tierarztpraxis am Flügel is an established group practice characterized by many years of experience in treating both small and large animals. The dedicated team places great value on sound professional care and trusting support for both animals and their owners. With a wide range of diagnostic options and modern treatment methods, the practice offers comprehensive medical care. Patients particularly appreciate the professional expertise and the warm atmosphere that defines the daily practice routine.
I simply must say THANK YOU to Dr. Jörgens. My cat Bella is in the best hands with you.
"Unfortunately, we are extremely dissatisfied with our visits. We took our dog to the practice twice for an ultrasound with the same symptoms, and both times they diagnosed a supposed bladder tumor. Luckily, we got an emergency appointment at a veterinary clinic, where it turned out there was no bladder tumor, and after reviewing the images, several veterinarians were also unable to detect one on the existing ultrasound scans."
This was my first time at the practice, and I'd like to give feedback on two younger receptionists (whose names I unfortunately don't know). I found both of them quite unfriendly; simple questions were answered with a snide tone. When I went to hand in the completed questionnaires, I stood at reception for a while while two of the young employees, although they noticed me, continued their conversation undisturbed and made no attempt to acknowledge me. Eventually, I left. Overall, I found the atmosphere at reception unpleasant and didn't feel welcome at all, especially because of their unfriendly attitude.
Very nice practice. I called from the motorway as an emergency and was able to come in right away. The practice was busy, but we were still treated quickly and very kindly. Thank you so much for the prompt help.
Tierarztpraxis am Flügel
Flügel 1
51399 Burscheid
