Dr.med.vet. Kerstin Schwarzer Tierärztin

Great, friendly and prompt service

I had been taking my cats to Dr. Schwarzer for treatment since October and had to return at least every two weeks because they continued to be unwell. Despite the extended treatment period, neither a thorough examination nor any lab tests were performed. Instead of targeted diagnostics, the only advice given was to wait until their immune systems stabilized. Since my cats' condition didn't improve, I consulted another veterinarian. There, a swab was taken immediately, and it turned out that my cats had a very complex illness. Thanks to the correct diagnosis and treatment, they are finally doing better. I spent hundreds of euros with Dr. Schwarzer on treatment that ultimately yielded no improvement whatsoever. When I asked why my cats were still sick and whether they didn't finally need antibiotics or more targeted therapy, I received only the unprofessional response that it was due to their breed – and I was even treated rudely. I've made up my mind: Never again! Anyone who wants thorough and competent treatment for their animal should look for a different veterinary practice.

There are veterinarians who do their job as if the animal had statutory health insurance. "Where does it hurt? How long has it been going on? Here's an injection – thanks – that'll be €90 – if it doesn't get better, come back and repeat." Unfortunately, I've experienced this far too often and find it an absolute disgrace to choose a profession that obligates itself not only to help the animal but also its owners through information, proper treatments and analyses, honest findings, and open communication. But not here. We spontaneously visited Dr. Schwarzer, just before closing time. Our cat had been suffering from breathing problems for several days, and since we didn't trust the diagnosis of a quack, we decided to get Dr. Schwarzer's opinion. We were able to get an appointment quickly – and because of the urgency. A thorough medical history was taken, and our cat was examined. A proper examination. The animal was examined: mouth, eyes, teeth, bladder, kidneys, lungs, fever—everything that could have caused the suffering was checked. Finally, on her advice, an X-ray was taken. Unfortunately, it turned out that our beloved cat had a possible blockage in his throat and trapped air in his abdomen. He was suffocating. We were left with the choice of euthanasia to relieve his pain, or trying the veterinary clinic. But what was the point of an oxygen cage if it only alleviated the suffering but didn't cure him? Surgery, at his advanced age of 17, certainly wouldn't have had a good outcome. And simply taking him home and "waiting" would have been inhumane. Ms. Schwarzer provided us with both professional and compassionate support, which we greatly admire. She never gives up on an animal, but she also speaks her mind when things seem hopeless. We sincerely thank her and her team, who also provided us with invaluable support, and we will recommend them to everyone in the Tutzing area. Thank you so much for everything!

Very good first impression, this was just the initial meeting. The vaccination is in 3 weeks. They answered all questions very well and provided very qualified answers.

Excellent treatment, always ready to answer questions. Highly recommended. Thank you for everything so far.