Dr. Walter Keller Tierarzt

We are very grateful to the veterinarian for his professionalism and experience. He immediately recognized our cat's kidney problem – without any unnecessary tests or costs. No unnecessary treatments; everything was explained clearly and honestly. Thank you for your honesty and expertise!

Absolutely outrageous!!! I was there with my mother because our cat had been hit by a car, and we were only seen with great annoyance. Then he told us it was just a bruise and painkillers would suffice. Luckily, we decided to go to the animal hospital: traumatic brain injury, life-threatening. This practice should no longer be allowed to offer emergency services!

The veterinary practice was on call when my dog ​​had health problems. I called them first (around 8:00 PM), described the symptoms, and asked if we should come in or if a visit to our regular vet the next day would suffice. The answer: "Yes, just come in." (Annoyed tone) Since my dog's condition initially improved, I called again and informed them that we wouldn't be coming in for the time being (around 8:10 PM). I then received the response that I absolutely should not call again at night. Excuse me?? An emergency service is there to provide care at night. However, since I had a drive of more than 30 minutes to the practice, I didn't want to drive if my dog's condition had improved. I then decided to go to the veterinary clinic in Nuremberg, because I definitely didn't want my dog ​​treated by that vet.

Dr. Keller was on call. I had to call him at 1:00 AM about my cat. Unfortunately, Dr. Keller sounded more annoyed than helpful, or at least that was the impression I got. I explained what was wrong with our young cat and what I should do. We suspected she had been hit by a car. Instead of telling me what to do, he just yawned into the phone and told me to go to my regular vet later. That was incredibly helpful. Our regular vet called in the morning and operated on our cat. What a shame.

He's actually a nice vet who treats animals respectfully. But first, he prescribed our cat a highly liver-damaging medication without informing us. Now the cat is dependent on pills for life, which he sells at a very high price. He refuses to give us a prescription or anything similar when we ask, which would allow us to get the pills more cheaply. Now we're paying €30 a month, even though we could get three times that amount online.