Tierärztliche Ordination Mag. med. vet. Alexandra Jost

Dr. Reisinger herself will always have a 5 star rating from us...but it is an absolute tragedy what the new care providers have done to Dr. Reisinger's vet practice in her absence. Deceptive tactics, not fully explaning additional recommended procedures during what began as a simple blood test for one parameter which turned into a full blood panel without my knowledge to add extra surprise costs at the end, then quoting one price over the phone for a treatment then asking a different price after the treatment is performed, offering a free sample of a certain food even after I insisted I dont want it because my cat won't eat that type and then finding that they actually charged me for it on my receipt. Dr. Reisinger is the ultimately pure altruistic veterinarian who gives 1000% of her time and energy to help all animals because she is a true animal lover, not to get rich. Yes she asked for prices which were actually way too low, and we even offered to pay more a few times because we guessed that some people might takr advantage of her kind nature, so we did not expect that the new person will have the same extremely cheap fees, but for them to go so far in the other direction where they are clearly just money hungry and even dishonest and lying about what was agreed is just unforgiveavle. Fr. Dr. Reisinger is competent, professional, and loving and has taken wonderful care of all of our animals for the past 7 years, serious surgeries, emergencies, routine vaccines, everything done with expertise and love. Recently due to working herself too hard probably for all of our fur-babies, she had to take time off to concentrate on her own health and this new person was supposed to fill her shoes... I would not recommend going to this new vet unless and until Fr. Dr. Reisinger herself is ever able to return to her practice.