Tierarztpraxis Cramer

Unfortunately, Mr. Cramer was completely unempathetic. He was on call today, and my friend had to have her dog euthanized. He showed absolutely no compassion. Instead, he told her that euthanasia is more expensive during emergency hours. She called the pet undertaker, who was going to come to the clinic and pick up her dog. While he was holding the syringe, he tried to send her out of the examination room to make the call. He even told her to take her dog with her, otherwise he'd stay in the mortuary for two days! After her dog passed away, she tried to dress him, and he said, "It wouldn't be worth it. What would you even do? It's polyester, it just ends up in the trash!" How can a doctor make such a statement? It's inexplicable and inexcusable. She's been going to this clinic for years and has always been satisfied, but to be so unempathetic on such a difficult day is truly inexcusable. We will all be looking for a different clinic for our pets. Treating grieving owners in this way and devaluing the family member is inhumane and therefore not advisable.

Very suitable for larger animals like dogs/cats and reasonably priced. We recently took our hamster there for a change and asked several times beforehand if they were suitable for such small animals, which they confirmed. Unfortunately, they couldn't give us any clear answers, and afterwards the hamster fell off the table. Now we're going to another vet to see if he suffered any injuries.

Simply a fantastic practice! I brought a stray cat here with a life-threatening illness. Dr. and Mrs. Cramer treated the cat superbly and were able to save his life. They took plenty of time to answer all my questions, even though I have no prior experience with cats, and also advised me on how to care for the stray (which organizations I should contact next, etc.). They were consistently very empathetic towards me (I was quite upset by the situation). Overall, all the staff here are very friendly and dedicated to every animal. My special respect goes to the receptionist, who maintained her calm and friendly demeanor despite the chaos of a constantly ringing phone and a long line of pet owners.

A fantastic practice... I know our small animal menagerie is in the best hands ❤️‍🩹. All our dogs, cats, and until recently, our chickens and goats, were well cared for and treated with compassion. Whether it was a minor ailment, eye surgery, or even the final farewell. Thank you for your amazing help and so many rescues that often gave our furry friends a little more time. 🙏 We truly appreciate it!!! The Saathoff Gang 😉