Tierarztpraxis Fiona Rutzen

Good vet great service

I've had animals all my life and therefore been to several veterinarians, but I've never experienced such an empathetic and loving veterinarian as Ms. Rutzen. She acts in the best interests of the animals entrusted to her care, and today she relieved my cat of a great deal of pain and suffering by operating on him immediately. My animals and I have never felt so comfortable and well cared for as we did in this practice, and for that I would like to thank her from the bottom of my heart.

In 29 years of owning dogs, I've met quite a few veterinarians, but very few were like Ms. Rutzen 🥰. I've only experienced such attentive care from a very small number of vets. My dog ​​is very hyperactive, so treatment isn't always easy, but she always remains calm, loving, and friendly. My dog ​​simply adores her, and I think she's wonderful too.

I've been taking my animals to Dr. Jürgens' practice ever since I was a patient of his, and I can say with complete conviction that I feel I'm in excellent hands at Fiona Rutzen's veterinary practice as well. Dr. Rutzen dedicated an incredible amount of time to my dog, Beta, and searched intensively for the right treatments for her pain – even though it was truly difficult. It was always clear how important the animals' well-being was to her and that she left no stone unturned. When I suddenly had to let Beta go, Dr. Rutzen was there for us with sensitivity and empathy. She handled this difficult situation with as much dignity and calm as possible – for me, but especially for Beta. I will always be grateful to her for that. She and her entire team are also always there for my dog, Joschi. In emergencies, we were always able to squeeze in at short notice. When he was diagnosed with a testicular tumor, they even called me twice to move up the surgery date so the tumor could be removed as quickly as possible. That's anything but a given. On the day of the surgery, my additional requests regarding x-rays and dental cleaning were also taken care of immediately – which is not something to be taken for granted. My animals and I always feel taken seriously, lovingly cared for, and receive the best possible medical treatment there. A huge thank you to Dr. Rutzen and her wonderful team for their expertise, warmth, and the consistently pleasant encounters. 🤍

I can highly recommend the Rutzen veterinary practice. We unfortunately had to have our old cat put to sleep, and Ms. Rutzen handled it so lovingly and calmly. She gave me as much time as I needed, even though the waiting room was full. Many thanks to the entire practice team.