Tierarztpraxis U Lutterothstrasse, Kirsten Jungblut

If you love your pet, don't risk it here. They just simply don't care. They will do the tests and charged you lot for them, but won't follow with treatment, so disappointing.

When they gave me the invoice, they didn't put the chip number on it. Chip number is required to claim the cost from the insurance. Once I noticed, I asked for an amendment. They demanded an extra charge of 50 EUR to check and add the chip number to the invoice! They also wanted me to go in person back to their praxis!

Superb food, extra friendly staff and a lovely olde worldly atmosphere.

Very helpful frontdesk, very fast vaccination procedures. Helped me read through documents for bringing my cat overseas too and explained some procedures to me.

(Translated by Google) (Translated by Google) I had to have my 17-year-old cat put down – one of the worst days of my life. I've called at noon on Saturday and got an appointment for 3:30 pm. The whole process felt rushed and unemotional, like it was just a quick check-in. I was charged €410 for about 15 minutes. In my grief, I would have paid anything to give Biba a dignified farewell, but €410 is outrageou,and I drove to the vet's office on the Saturday afternoon; it wasn't nighttime, Sunday, or a house call. They really ripped me off. Looking back, I find it so awful. I was aware of a €50 surcharge, but €410 is steep!! (Original) I had to put my 17 year old cat to sleep - one of the worst days of my life. I called at 12pm on Saturday and got an appointment at 3:30pm. The whole process felt rushed and unemotional, like it was just a quick check-in. I was charged €410 for about 15 minutes. In my grief, I would have paid anything to give Biba a dignified farewell, but €410 is outrageous. I went to the vet's office on a Saturday afternoon; it wasn't nighttime, Sunday, or a home visit. They really ripped me off. Looking back, I find it so awful. I was aware of a €50 surcharge, but €410 is really steep. (Original) (Translated by Google) I had to have my 17-year-old cat put down – one of the worst days of my life. I ve called at noon on Saturday and got an appointment for 3:30 pm. The whole process felt rushed and unemotional, like it was just a quick check-in. I was charged €410 for about 15 minutes. In my grief, I would have paid anything to give Biba a dignified farewell, but €410 is outrageous. I drove to the vet's office on a Saturday afternoon; it wasn't nighttime, Sunday, or a house call. They really ripped me off. Looking back, I find it so awful. I was aware of a €50 surcharge, but €410 is steep!! (Original) Ich musste meine 17-jährige Katze einschläfern lassen – einer der schlimmsten Tage meines Lebens. Ich habe Samstag um 12 Uhr angerufen und bekam einen Termin um 15:30 Uhr. Der ganze Ablauf wirkte für mich hastig und unemotional, als wäre es nur eine schnelle Abfertigung. Für etwa 15 Minuten wurden mir 410 € berechnet. In meiner Trauer hätte ich natürlich alles bezahlt, um Biba würdevoll gehen zu lassen, aber 410 Euro ist schon eine Frechheit,ich bin an einem Samstag Nachmittag die Praxis gefahren, es war nicht Nachts oder Sonntag oder ein Hausbesuch..da wurde bei mir nochmal richtig schön abgesahnt..ich finde das im Nachhinein soo schrecklich,mir war ein Aufschlag von 50eur bewusst..aber 410euro..das ist schon happig...