Dr. Christine Waage Tierärztin Ulm & Neu-Ulm

Dr. Waage and her team always treat our animals with exceptional care and have provided them with competent and reliable treatment for many years. When our two cats, Barney and Callas, developed significant health problems at the ages of 16 and 18, respectively, we were grateful for the empathetic advice they offered. While they always presented all diagnostic and therapeutic options, they left the decision about which measures were truly appropriate entirely up to us, without any pressure. With our current cats, we didn't hesitate to return to the veterinary practice at Kuhberg.

Dr. Waage and her entire team are fantastic. They take their time with both the animal and the owner. My dog ​​had severe gastroenteritis. They saw him immediately and treated him perfectly. Dr. Waage knows what she's doing.

My daughter, who was emaciated, brought her sick cat to the veterinary clinic. She had rescued the cat, a feral cat, from the animal shelter, and it had enjoyed a wonderful life of freedom on our farm for several years. After the initial treatment cost estimate of €210, the clinic subsequently charged almost €400 for the diagnosis alone, without any prior consultation – specifically, for blood work under sedation. The result was a trivial diagnosis from the blood test: the cat was terminally ill and should be euthanized in a few weeks. A veterinarian friend later commented that the kidney defect could have been detected by the cat's specific odor and that the diagnosis was inadequate. A simple ultrasound, for example, was not even considered. To try and reach a compromise regarding the exorbitant bill, we were referred to the head veterinarian. So, a phone call was made, requesting that she reconsider the case, specifically the discrepancy between the initial estimate and the final bill, as well as the appropriateness of the treatment. During this phone call, the answers were contradictory, and there was absolutely no willingness to find a compromise. They even threatened us with a lawyer if we wrote a negative review. In my opinion, this is completely unacceptable, and I won't be intimidated by threats. Mistakes happen; we're all only human. But it's also important to be approachable, reflect on our behavior, and be willing to compromise, even if it's sometimes difficult. To extract €400 from a young girl who receives pocket money and rescued a wildcat from the animal shelter without prior consultation is deeply disappointing, and therefore, I unfortunately cannot write a positive review. At least I'm reminded again how wonderful our veterinarian in Heroldstadt is, where, for example, sedation only costs €20. This allows me to truly appreciate her qualified work and the extremely affordable treatments in comparison. I hope the practice finds a way towards more empathy and cost-transparent working methods.

My dog ​​Chanelle is in the best hands here; everyone is super friendly and empathetic. I've trusted this practice for years.

I've been a patient of Dr. Waage since my dog ​​was a puppy, and we can only say positive things about her. From her easy accessibility by phone and her friendliness to her professional expertise, everything is perfect for us!