Dr. Hartmut Birke

Super Doc

Fantastic practice team! Without their thoughtful, straightforward, and quick action, our dog Holly wouldn't have survived the nasty viral attack. From diagnosis to treatment, everything was perfect. Thank you so much! Highly recommended!

Never again!!! They performed dental surgery on my 18-year-old cat without first checking whether her health allowed for anesthesia. Afterwards, she was very ill. During follow-up appointments, I was told the wound was healing poorly and prescribed various medications. Only after three weeks, when her condition had worsened (and I had already been charged over €600), was I told that the anesthesia might have negatively affected her kidneys, which were already compromised, and they wanted to euthanize her immediately! The next day, we went to a different veterinarian who at least performed a test, which confirmed the poor kidney function and also explained that he was very cautious about anesthesia in such old cats for precisely this reason. After three weeks of suffering due to the negligent treatment, we had to have our cat euthanized.

As new clients, we received excellent, calm, and professional treatment immediately after an emergency. They showed great understanding of our situation. Their assessment was accurate, and unfortunately, they required emergency surgery. All our questions were answered clearly. In the end, everything turned out well for our dog. We are so glad we found your practice and hope to continue using it. Many thanks to everyone involved.