Dr. med.vet. Andrea Jansen - Fachpraxis für Kleintiere

We brought our sick dog to the vet because he was constantly urinating. Three weeks prior, he had been diagnosed with a slight leak in his heart valve. Due to the increased urination, he received an injection in his back, which we found very odd. It didn't improve, so a few days later we returned to the vet for an X-ray and antibiotics for a suspected urinary tract infection. After a week, the urination still hadn't completely stopped. Our dog's condition deteriorated rapidly; he could barely walk, let alone stand, collapsed, and had great difficulty breathing. We went back to the vet, and all they said was, "Oh, how quickly that happened." The vet wanted to take another X-ray even though the dog was beyond saving. The euthanasia procedure was completely unprofessional. Instead of using an IV, the vet gave our dog the injection in his hind leg, causing him additional pain. It didn't work, so the vet administered a second injection directly into his heart. We were devastated, and this after almost 13 years of being a patient of our dog's. I will never set foot in this practice again, let alone recommend it to anyone. The emergency mobile number could not be reached either.

This review is long overdue. I've never seen such a wonderful practice. You always feel welcome. They take their time with you. A truly family-like atmosphere. The vets are very competent. They took incredibly good care of our cat and saved her from something terrible. Thank you to the whole team. 12 out of 5 stars :) Best regards, The Zenginer Family