Dr. Rikea Schön

Seven months ago, my Labrador, Coco, had gold implants inserted. Coco already had severe arthritis in both elbows and early-stage spondylosis at the age of three. Basically, all her joints weren't in good condition. Long walks were impossible. I was able to get an appointment at short notice and immediately felt very well cared for. The staff were very friendly, and the veterinarian was highly competent and took excellent care of my dog ​​before, during, and after the surgery. Coco has been able to walk pain-free since day one. Her gait has improved accordingly, so we can finally go on longer hikes. Coco is now four and moves around accordingly. Thank you so much for everything.

Unfortunately, I received very conflicting information at this veterinary practice. My 7-month-old cat needed to be spayed, as she was already showing early signs of heat, and I wanted to spare her the stress of a potential heat cycle. However, this was refused on the grounds that she was still "a kitten" and had to go through a heat cycle first, as this was supposedly important for her development into adulthood. At the same time, during a previous appointment, the veterinarian herself told me that spaying was possible even during a heat cycle – something the veterinary assistant later denied. This conflicting information left me very uncertain. It's a shame, because I felt very well cared for during my first visit – which makes the lack of consistent and medically sound advice particularly disappointing. It's a pity, as transparency, animal welfare, and especially up-to-date information are very important to me.

Our Airedale Terrier was cared for by Dr. Schön and her team for over ten years. Throughout that time, we always felt we were in excellent hands – both our dog and ourselves. Dr. Schön provided our dog with holistic care and extensive experience. She always knew exactly which treatments were still appropriate, even in her old age, and which were not. We greatly appreciated this honest and responsible advice. Right up until our dog's last breath, the entire practice supported us with great empathy and professionalism. We sincerely thank Dr. Schön, Ms. Voss, and the entire team for their loving care, expertise, and compassion over the years – we couldn't have wished for better veterinary care.