Dr. Ursula Roberts - Tierärztin Marienhafe

A truly wonderful veterinarian. She took excellent care of our little one and was very dedicated and eager to help us. The receptionist was also very kind and friendly. I would go there again anytime. Thank you, Dr. Roberts!

I was driving through with my dog ​​Bobby. Shortly before Emden, he almost collapsed and needed help quickly. Thankfully, Dr. Roberts was on call. With a fever of 40 degrees Celsius and blood in his stool, Dr. Roberts saved Bobby's life. I am incredibly grateful to her for her empathy and calm demeanor, which was also very reassuring for me. Bobby contracted babesiosis (canine malaria) from a tick bite. Best regards from Cologne, Sibylle

Unfortunately, I have to share my experience to warn other pet owners. My grandson's dog had a tumor that went undetected by this veterinarian – with tragic consequences. On April 28, 2026, we had to bury our loyal companion. I would like to urge other pet owners not to rely solely on positive reviews. My impression is that critical voices are not being heard here. For me, trust in a veterinary practice is something very serious, and this experience was deeply disappointing and painful. Please always get a second opinion if you have any doubts.

I called in September to inquire about neutering my two cats. I was very kindly given an appointment very quickly, within three days. Afterwards, everything was explained to me calmly and patiently, and any questions I had were answered promptly and kindly. On the day of the neutering, my two little darlings were lovingly cared for. When I picked them up, they were lovingly returned to me, and my two sweethearts were already back to their old selves. You can't see or feel the surgical scar at all. I'm so grateful to have found such a caring veterinarian.

I called to inquire about the cost of neutering my male cat. I was immediately informed that the procedure would only be performed in conjunction with microchipping. When I asked why this was mandatory, especially since my cat is strictly an indoor cat, I was told that I didn't know what the future held or what would happen if I needed to go to the hospital. I was also asked how I planned to find my cat if he ever ran away. I understand the reasoning behind it: microchipping is generally a good idea and can be helpful in certain situations. However, I don't think it's right to completely take this decision away from pet owners. It felt like something was being forced on me that I didn't consider necessary in my situation. I found the tone of the conversation particularly disappointing. When I asked for clarification, I was told, "I'm not discussing this with you," even though I simply wanted an explanation. I found that disrespectful. Since this isn't my first pet, I would have appreciated a more objective exchange and more understanding of my individual situation. Overall, this first impression was very unsatisfactory. For this reason, I will have my three male cats neutered elsewhere.