Kleintier-Gesundheitszentrum Sögel

Due to very bad experiences with my guinea pigs at the last veterinary clinic, I searched for alternatives in a wider area and that's how I came across this practice. On the phone, I explained the situation and that I was finding it very difficult to trust them (because of the bad experiences). They responded with great empathy and accommodated my request to schedule a longer appointment to explain everything thoroughly. At this first appointment, I immediately felt very comfortable. The entire team was exceptionally friendly and truly listened. My guinea pig was examined thoroughly, and all the procedures were performed with routine and competence. It was clear that all the staff members loved the animals and performed their work with great dedication and passion. My concerns and anxieties were taken seriously, and together they worked to find the best solution for my pet. I especially appreciate how harmonious, respectful, and well-organized the team is. I've often experienced very different situations elsewhere. Scheduling appointments is also straightforward (online booking is possible) and quick. In urgent cases, a timely solution has always been found. You could tell that all the staff members loved the animals and that they performed their work with great dedication and passion. Finding veterinarians who are knowledgeable about guinea pigs isn't easy. In the past, I've had many bad experiences; most recently, one of my guinea pigs was given the wrong medication (contraindicated for guinea pigs, highly likely to be fatal). It died a few days later, and perhaps it would still be alive if it had received a different antibiotic immediately (there were alternatives). Therefore, I'm very happy to have finally found a practice where I feel my animals are in good hands and receive expert care. A big thank you to the entire team!

I've been to this practice several times now and I'm always thrilled! The entire team is incredibly friendly, cheerful, and always takes the necessary time – both for the animals and for us as owners. Waiting times are short, everything runs smoothly, and you feel well cared for from the very beginning. I'm particularly impressed by the loving way they treat the animals. They don't just "work through the motions" here; you can tell that everyone on the team is truly passionate about what they do. My pet feels comfortable, and I always feel like we're in the best hands. I highly recommend this practice! Thank you so much for the wonderful care!

As a long-time, experienced pet owner, I highly recommend this veterinary practice 👍🏻. Veterinarian Nina Hofer and her staff are super friendly and competent in handling the animals. Appointments are always available promptly. I'm very happy that we have such a friendly veterinary practice in Sögel. Keep up the good work 😀!

I haven't had such a positive experience with a veterinary practice in a long time! My cat couldn't urinate, so I called at 8 a.m. and was able to come in just 45 minutes later. Unfortunately, I was already familiar with the problem, as he's had it several times before – but they helped him quickly and effectively, and they also explained to me, as his owner, what the best course of action would be for him in the future. The vet is incredibly kind, and the veterinary assistants are wonderful too. I would definitely go back there anytime! ☺️

We've been to this practice many times and are always delighted. The entire staff is always incredibly friendly and cheerful. They handle even anxious dogs with great sensitivity. The quick turnaround times and no long waiting times are also a major plus. Highly recommended!