Kleintierpraxis Dr. Diana Hommel

It's a real shame, as we initially had a very good feeling about it. We had inquired about a price beforehand, which was then confirmed. All good – we made an appointment and went for the consultation. The consultation was good, no complaints there. We learned new things and refreshed our knowledge – so everything was fine. Then, suddenly, the dog was examined, even though this was neither necessary nor had been agreed upon. Oh well, I thought to myself: the dog is fine – so let's continue. After the consultation, we left and made another appointment for the treatment – ​​again, all okay. Then, however, I received a bill for €30. When I asked what it was for, I was told: for the examination. But I wasn't there for an examination – the staff member had already performed it independently. Well, I accepted it. When I then asked again what the final cost of the treatment would be, I was shocked: €55 more than originally agreed upon! That's a lot of money. I then canceled everything and left. No reaction, except: "Okay." I find that disappointing – but apparently, they make enough money by charging fees for everything, even missed appointments, etc. Perhaps one can understand that, but I find it rather excessive. Since I find your company's handling of data protection unsatisfactory, I am unfortunately forced to deduct two stars. Furthermore, I had specifically asked about both the six-monthly and the annual injections, and I was quoted two prices. Sincerely,

I've never met such an empathetic and incredibly kind veterinarian. Dr. Hommel takes a lot of time, and my dog ​​always feels very comfortable with her. I highly recommend her.

We've taken our 14.5-year-old dachshund mix to this practice several times now. Dr. Hommel and her team are always kind and friendly. She is very competent. We can recommend this practice without hesitation.