Kleintierpraxis Dr. Monika Stammler

We are extremely dissatisfied with the care we received at Dr. Stammler's practice. Our last name was repeatedly misspelled and mispronounced, which we consider a lack of respect. While this may seem petty to some, we believe correct address and spelling are fundamental to respectful interaction. Furthermore, we felt we were not taken seriously during the consultation. Our questions and concerns regarding our dog were not adequately addressed. This ultimately led us to continue our dog's veterinary care at another practice. We would have appreciated more respectful communication and more comprehensive support.

My usual doctor is Dr Wendel in Mannheim, but I needed attention for my cat on a Sunday. Dr Wendel's message gave Dr Stammler's number. She can speak English, that was extremely helpful as my German is not so good. She gave me an appointment in two hours. The Dr was nice and careful with my cat. Her clinic accepts EC for payment.

I am very grateful to Dr. Stammler; she took our rabbit in as an emergency patient because we couldn't get an appointment with our regular vet! She took excellent care of our Chap; without her, he probably wouldn't be with us anymore! Thank you!

False promises, unprofessional behavior, and a lack of empathy. I visited this practice after being explicitly assured over the phone—following the receptionist's consultation with the veterinarian—that an identical or equivalent medication to Simparica Trio was available in tablet form. I had clearly stated that spot-on treatments or oils were not an option for me. Upon arrival, it became clear that this promise had not been kept. The veterinarian seemed unprepared, did not address my specific concerns (medication and nail trimming), and instead steered the conversation toward unnecessary additional examinations and vaccinations, even though my dog ​​is fully and up-to-date with his vaccinations (until 2026/2027/2028). The documents I brought with me—a current Slovakian vaccination certificate and lab results—were neither carefully reviewed nor professionally interpreted. Instead of making the effort to translate or research them, I was rudely told to explain the documents myself. I was interrupted several times and asked in an impolite tone to "let the vet finish speaking." My dog ​​wasn't greeted, wasn't examined, and I was simply turned away—despite having made an appointment and having traveled there. The only positive aspect was the receptionist, who was friendly, competent, and prepared. Overall, I got the impression that there was neither genuine interest in the animal nor professional preparation. This practice is not recommended for pet owners who value reliable commitments, expertise, and respectful treatment.

We have been taking our cats to Dr. Stammler for over 13 years. She is a highly competent and experienced veterinarian. Her diagnoses and treatment recommendations have always been spot on. She has a wonderful sense of humor and is very empathetic with the animals. I greatly appreciate her realistic assessments. The animals' well-being is always her top priority. We are incredibly grateful that she came to our home so we could let our cats pass away peacefully in their familiar surroundings. This kind of service is rare among veterinarians these days! With Ms. Moritz, she has an incredibly kind, friendly, and empathetic assistant, providing the best possible support! We simply cannot understand the few negative reviews here! We wholeheartedly recommend her to every pet owner!