Susanne Lözzer

Our dog Bona had to be put down on June 14th. Dr. Annemüller came to our house and gave us a truly loving farewell. Since I didn't want to spend the whole time crying over Bona and making her loss even harder, the three of us talked. As we chatted, she peacefully fell asleep. A huge, heartfelt thank you to Dr. Annemüller!

Super

Dr. Lözzer is very kind and has always given us excellent advice and treated our animals superbly. We have a female bulldog, and before we went to Dr. Lözzer, we were at other vets who were always rather apprehensive around our dog. That's so frustrating! Dr. Lözzer isn't at all intimidated by our bulldog, and she's actually quite timid in her office 😂. That puts both me and my dog ​​at ease. The veterinary assistants are also fantastic. And if you have an appointment, you're seen at the scheduled time – unless it's an emergency. Great vet, great team – highly recommended!

We noticed acute bleeding in our cat and went straight to the vet's office. They suspected it was coming from the urinary tract. We waited about 1.5 hours, despite giving a detailed description of the symptoms. As an emergency, we waited hoping for diagnostic imaging. However, the examination consisted only of palpating the organs, taking the cat's temperature, and administering an intramuscular analgesic. We were told to submit a urine sample from the cat as soon as possible. We felt the cat wasn't receiving adequate care in the current situation. When we asked about possible diagnostic imaging, they said there wasn't enough time. We immediately made another appointment with our usual vet, who was closed yesterday, to rule out anything more serious if there's further bleeding in the urine. If trimming cat claws and vaccinations take priority, then I don't see adequate care for acute illnesses here.

When it really matters, you're NOT in good hands here. We were always satisfied with vaccinations and minor issues, especially with Ms. Lözzer, who was always competent. I also have nothing negative to say about the veterinary assistants. However, we will never come back. The employed veterinarian was unable to clearly diagnose atrial fibrillation on our dog's ECG. Furthermore, we described his behavior over the past few weeks. Without a diagnosis, she simply said, "If he collapses again, it's really serious." My only saving grace was that I work as a specialist in diabetology within the internal medicine department, and my colleagues are cardiologists. I showed my boss a video of the ECG that I had recorded. One look, and he said, "That's quite clear, he has atrial fibrillation." A second veterinary opinion was needed – another vet diagnosed atrial fibrillation in 4 seconds... immediate chest x-ray... immediate medication... I can only confirm what at least two other clients have written... a lot of money for nothing. Lots of talk and all the other things that could be done... we wasted 10 days... I hope this review helps others. Perhaps it will give Ms. Lözzer something to think about, and maybe an ECG training course for her young colleague for Christmas. It can save the lives of furry friends – you just have to know what you're doing!!!