Tierärztin Dr. Johanna Prem

For me/us, Dr. Prem is the best veterinarian I've ever been to. No one has ever cared so much, whether by email, phone, or in person. You feel like part of the family and always receive highly competent advice. I would never change vets and can wholeheartedly recommend her. ⭐️⭐️⭐️⭐️⭐️ Stars from Ralfi, Willi, and Toni ❤️

Cool

Not only competent but also very empathetic. Scheduling appointments works well, saving you long waiting times. I've been very satisfied with them for several years now, both with my dog ​​and cats.

We've been taking our dog Gizmo to this veterinary practice for a while now and feel completely at ease there. The entire team is incredibly kind and empathetic, and they always take the time to answer our questions. Gizmo receives loving care, and we're always very happy with the attention he gets. A practice we trust completely! 🐾💚

Unfortunately, we are very disappointed with this practice. We waited months for an appointment. On the day of the appointment, we called early to let them know we would be about 15 minutes late. On the phone, we were initially told they would have to check with the head vet, but that it shouldn't be a problem. Shortly afterward, however, we received a call back informing us that every minute counted and we would need a new appointment – ​​the next available slot wasn't until January. After such a long wait, this is completely unacceptable to us. We also encountered difficulties at a previous appointment: We were told in advance to bring a deworming treatment. Once there, we were told we could administer it to our rabbit ourselves. We received no explanation or advice on how to do this safely. Since our rabbit cannot be restrained at home without injuring itself or us, this was not feasible for us. In the end, we had to throw the deworming treatment away. Overall, we feel neither well-advised nor taken seriously. Based on our experience, we unfortunately cannot recommend this practice.