Tierarztpraxis Dr. Marcus Risse & Dr. Johannes Risse

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Likes Scotland a lot. Otherwise a very competent vet.

I was actually quite happy with this veterinary practice for years. That is, until a recent medical emergency. My cat was presumably dying, and instead of helping her immediately, the vet went to the patient ahead of us. You just don't treat people like that. If there's a human emergency, everyone else has to wait. Is that no longer important just because it's an animal? Then my cat was sedated for treatment, which in retrospect seems unnecessary. She was so weak that the sedation probably killed her. The day before, we had already been to another vet at the same practice, who said she'd rather not sedate her because of her age. The fact that my cat was already completely dehydrated hadn't been noticed the day before either. When they wanted to sedate her the next day, I wanted to say something, but didn't, because I thought the vet should know better and I wanted to trust him. During the sedation, the vet and his assistant left the room and left us alone. So they didn't even check if my cat could tolerate the sedation. After the sedation, my cat was already completely stiff, which suggests she was practically dead. We got her back in a bag. Now I'm blaming myself, thinking she might have been saved if I had stopped the vet from sedating her, and that I'm responsible for the unnecessary death of a living being. If this is standard practice when dealing with animal medical emergencies, then something is fundamentally wrong with this system. An animal should be treated the same way as a human in an emergency. In the future, I will look for vets who share this attitude and whose practices reflect it. So, unless you have a truly critical medical emergency, I can recommend this practice based on my own experience. Otherwise, I wouldn't. Personally, Anna-Lankenfeld seems more competent to me than the male vets. I haven't had any personal experience with any of the others. I would also advise you not to accept the "We'll do x first and then see about y" approach. My cat only received antibiotics the day before, and the vet said they would take blood if that didn't improve her condition. Well, they didn't take blood the next day. I wish I had asked them to take blood that same day. Perhaps things could have been prevented. It's very likely that a lot of mistakes were made by both the owners and the vets, and now I have to live with the fact that my cat suffered unnecessarily and perhaps even died unnecessarily, but nobody seems to care about that when it comes to animals. I know better next time; I won't just trust the vet and will stand up for my pet if I have doubts, but I wish my cat hadn't had to suffer for this realization. 💔 Edit: We received the bill, which included "Urgent services that significantly disrupted the practice's operations, additional charges." Yes, it's certainly very disruptive to have a dying creature in an animal hospital. Couldn't that have been phrased a bit more disrespectfully? Imagine if someone you love, or even you yourself, ended up in the emergency room and then the hospital bill reads: "Having to save your mother's life was very disruptive to operations." I wonder if the bill includes the garbage bag they stuffed my dead cat into. So, in conclusion, I can say that the only veterinarian I find competent here is Ms. Lankenfeld. All the others seem suspicious to me. Apart from her and the lack of better options, nothing else is keeping me at this practice.

“Two months ago, I took my rabbit, who was suffering from EC (Encephalitozoon cuniculi), to this veterinarian for emergency care. I deliberately waited to write this review until I knew for sure how my rabbit's health was progressing. From the moment I arrived, I felt anything but welcome. Instead of a greeting, I was told that the vet couldn't go shopping because of my arrival. Then I had to wait about 15 minutes, even though I had arrived with an emergency after a one-hour drive, while he was still chatting with his neighbors about his car. The way my rabbit was handled also shocked me. My animal, already severely stressed by EC, was very roughly taken out of the carrier, and its eyes were forced open. Stress should be avoided as much as possible, especially with a rabbit suffering from EC. After my rabbit had only been on an IV for a very short time, it was removed. During the treatment, I was repeatedly told that after seven days in this condition, my rabbit would have practically no chance of survival and wouldn't live much longer. This statement deeply disturbed me as the owner.” distressed. Today, two months later, I can say: My rabbit is alive. It can walk again, the head tilt is gone, and it's now living outside with its companions. That's why I deliberately waited to write my review until I could assess its further progress. I didn't feel taken seriously or well cared for at this practice, and I felt the way my animal was treated was inappropriate. Based on my personal experience, I wouldn't recommend this practice for either emergency or regular treatment.