Tierarztpraxis Dr. Michael Kugel

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Their website prominently advertises their specialization in birds, but they are unwilling to treat my elderly African Grey parrot with a heart condition. Our veterinarian has unfortunately left our practice, and there are hardly any other vets in the area who treat parrots. This is very disappointing, as we only need an appointment every six months to have his heart checked and his medication adjusted. I can understand, in principle, that they can't accept new patients when it comes to animals (dogs and cats) that can theoretically be treated anywhere. However, expecting a parrot to travel over an hour each way for a heart examination strikes me as highly questionable and heartless.

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Today I took our cat, who got an abscess in a fight, to Dr. Kugel's emergency veterinary clinic. Even the initial phone call was absolutely fantastic—pleasant and helpful. We were told to head straight there. Upon arrival at the clinic, we received a very warm welcome from veterinary assistant Christoph Emondts. Both he and Dr. Kugel himself are incredibly empathetic, sensitive, and simply very kind to both people and animals. I am truly more than satisfied with the excellent treatment and can wholeheartedly recommend this clinic. Many thanks for everything from me and Snoopy 🐱