Tierarztpraxis Dres. Mäusl

great place

great people

Professional, knowledgeable and courteous.

I called the vet's office because my French Bulldog suddenly had balance problems and was vomiting a lot. The amount of mucus she vomited kept increasing. I was told I could get an appointment for her immediately. The vet came in without any examinations, no x-rays or MRI. He diagnosed her without any prior examination. He said it was a herniated disc. He didn't think it necessary to do any further examinations, like taking her temperature or listening with a stethoscope. Or x-rays or blood work. Then he gave her an injection??? 8 times in her back ❌ Poor Sanny was completely distraught. Since he was apparently under pressure and had more important appointments, he left behind various medications that we, as "laypeople," were supposed to administer ourselves. These medications did absolutely nothing. When we got home, the same thing happened again. The next day we went back again, and she got another 8 injections in her back. Tell us what other options we had, like surgery, etc. She got worse every day; we didn't know what to do anymore. A few days later, she completely passed out. Unfortunately, it was on a Sunday. Mr. Schwarz in Mitterfels was on call. He answered the phone immediately, and I briefly explained what was wrong with Sanny. He simply said over the phone that he couldn't give her any more medication. We were told to get her an MRI as soon as possible; she had a tumor. We took Sanny to Austria. That was the only clinic that would allow Sanny to have an MRI in her condition. Because of the misdiagnosis, we lost too much time. We couldn't save her anymore. Since Sanny had a huge tumor in her head. Unfortunately, she died a painful death. I wouldn't recommend this vet to anyone. Therefore, no stars. A vet should save lives. Four appointments with eight injections each, red light therapy, and medication cost a whopping €900. Never again will I go to this vet.

Five stars aren't enough! Our beloved Simba came to the practice because he had swallowed a foreign object. He was immediately cared for, diagnosed, and shortly afterward underwent stomach surgery! What can I say? Everything went well and according to plan. He then stayed in the hospital for three days for observation, and then our little darling was finally able to go home. He was cared for so lovingly during this time that we could truly relax! We were also always given updates whenever we called to check on his well-being! Everyone at this practice is incredibly polite and immediately available whenever something needs to be clarified! A huge thank you to the entire team and the doctors who saved our Simba's life! Highly recommended!