Tierarztpraxis Genz in Kropp, Dr. Kerstin Genz

I'm truly impressed by the veterinary practice in Kropp. Our Sphynx cat, Milo, had a serious problem because he had eaten gift ribbon. Dr. Genz's team reacted immediately, very carefully and calmly, and I was given an appointment spontaneously, which was incredibly reassuring in a situation like this. Milo was thoroughly examined, given a contrast agent, and had an x-ray to make sure nothing had lodged in his intestines. The next day, another x-ray was taken to determine whether surgery was necessary. Fortunately, Milo was able to excrete the ribbon naturally. I am incredibly grateful for the quick help, the loving care, and the open communication. You can tell that the welfare of the animals truly is their top priority. I can absolutely recommend the practice – competent, friendly, and reliable!”

We are incredibly grateful to have found such a wonderful veterinarian and such a warm and welcoming team! Our dog underwent a very difficult operation, and from the very first moment, we felt completely at ease. Our dog was treated with such calm, love, and respect that it was immediately clear how much the animal's well-being is truly the priority. The veterinarian is incredibly competent and, at the same time, simply wonderful on a personal level. Everything was explained clearly, our anxieties were taken seriously, and we had complete confidence in her at all times! A huge thank you also to the assistants: consistently loving, empathetic, and warm. You don't feel like "just an appointment," but truly seen and supported. This team works with heart and passion 🐾💚 We wholeheartedly recommend them! We would entrust our dog to their care again without hesitation.

I'm so glad I found this practice. They really look after the animal and give it the best possible care. I also feel well taken care of financially. They discuss every financial aspect openly and discuss and weigh the options together. They clearly state what's necessary, but also consider possibilities and alternatives. All in the best interest of the animal. After treatment in the emergency room, followed by long-term treatment and surgery with aftercare, I feel even more confident that my dog ​​is in good hands there. A truly excellent veterinary practice that I've already (successfully) recommended to my friend. Thank you for your work!

We recently took our cat Sokka to this practice for the first time, as he became very ill very quickly. The seriousness of his condition was quickly recognized, and he needed surgery as soon as possible. Throughout the entire experience, we felt very well cared for. The veterinarian took plenty of time, gave us open and honest advice, and was even available outside of regular hours. It was clear that our cat's well-being was her top priority, which gave us a great deal of peace of mind during this stressful time. The assistants were all incredibly friendly, empathetic, and loving in their handling of our little darling. Many thanks to the entire team for the wonderful care Sokka received. We are incredibly grateful and wholeheartedly recommend this practice ♥️

Dear Team at Kropp Veterinary Practice, we would like to sincerely thank you for the excellent care you provided for our dogs, a five-year-old Segugio Maremmano and our senior Bracco Italiano. From the very first moment, we were treated with great care and expertise. After the uncomplicated appointment process, we were quickly referred to the attending veterinarian. The examination was extremely thorough – not only was the problem we mentioned investigated, but a general health check was also performed to rule out any possible associated issues. We were particularly impressed by the calm and empathetic manner of all the veterinarians at this practice. They explained the diagnosis to us clearly, showed us the X-rays, and discussed all the treatment options with their advantages and disadvantages. All the veterinarians were also willing to go above and beyond in the best interests of the animals. We were saddened to learn that, unfortunately, there are situations where no treatment in the world will lead to an improvement in the animal's condition. Our special thanks go to the attending veterinarian, Seyed Mahyar Hejazi, who fought so hard for our dog's life. The hygiene in the practice, the friendly atmosphere, and the short waiting times also impressed me greatly. It's clear that a dedicated team works here, taking both animals and their owners seriously. We can wholeheartedly recommend your practice and feel that our pet is in the best hands. Thank you for your excellent work! Sincerely, Anja and René Oldörp