Tierarztpraxis Margrit Blessing

I'm incredibly impressed with this clinic. I was there yesterday with my 6.5-month-old Labrador puppy, and we received immediate help. I admire the incredibly fair prices at this practice. You're not ripped off here; you receive professional treatment, and you don't have to go collecting empty bottles afterward. We're very satisfied. My dog ​​felt better right away. We will definitely be coming back to this clinic.

Very friendly and caring staff. The receptionist handled the initial consultation competently, and the vet and assistant lovingly cared for our cat. The cat's weight was checked to determine the correct medication dosage. A thorough diagnosis was discussed with the pet owner. Even without an appointment, I was able to receive immediate treatment as an emergency case without a long wait. The price-performance ratio is reasonable. Parking is free for 1.5 hours on the premises, managed by a private parking company. The only drawback is the stairs to the practice on the first floor, which might be a problem for pet owners with mobility issues. The waiting area is pleasant and bright. Coffee is complimentary for those waiting. Electronic payment is accepted, including by credit card. We would gladly go there again!

Good and experienced vets and check pets with great care. Positive attitude

Very friendly and caring. They speak good English as well. My dog felt safe and comfortable. I highly recommend them for your good boy / girl

A very disappointing and unprofessional experience. My dog ​​has kidney stones and had been to this practice before. An ultrasound was performed and medication was prescribed. We were explicitly told to return immediately if his condition didn't improve within a week, as it could become dangerous. Since my dog ​​wasn't getting better, I called ahead to check if I could come in. I was told on the phone that I could come in – but there would be a wait. That was perfectly fine with me, since he was a sick animal. When I arrived at the practice, I was suddenly told that no treatment was possible that day. Instead, I was told to come back the next day for another ultrasound. What was particularly baffling was that I was given more medication without my dog ​​even being examined. When I asked why this was the procedure, I was simply told that the practice was full and that I could go to another veterinarian. The fact that this was the case was particularly incomprehensible. What was particularly irritating was the feeling that I wasn't being taken seriously, especially when language became a bit of a challenge. Just because someone doesn't speak perfect German shouldn't be a reason to show less patience or understanding – especially when you're worried about your pet. First, you're told to come immediately if you're unsure, then you get confirmation over the phone that you can come in – and then you're turned away again when you arrive. Especially with a potentially dangerous condition like kidney stones, I would have expected more responsibility, organization, and empathy. Unfortunately, this experience was very disappointing.