Dr.med.vet. Ulrich Bemm Tierarzt

Super

On June 16, 2023, we had to say goodbye to our beloved "Polar Bear" at the age of 13. We always went to Dr. Bemm and felt very well cared for there. He had known our "Polar Bear" since he was 12 weeks old, and we have rarely experienced such empathy and excellent advice. A huge thank you to the entire practice for the many years of loving care. YOU ARE SIMPLY AMAZING! 👍👍👍 Keep up the great work!

I visited your veterinary clinic in October 2024 to say goodbye to my dog ​​as she crossed the Rainbow Bridge. Of course, it wasn't easy for Dr. Bemm, just because he's a veterinarian. I was very composed in the situation, and Milli already knew she was about to fall asleep forever. Even in the last minutes of her life, she won the hearts of the entire team. I bravely stood beside Dr. Bemm and stroked Milli's nose as she peacefully drifted off. Every step was explained so I knew exactly what was happening. He even carried my sweet girl to my car afterward. At this point, I want to thank you again for allowing me to be with my Milli Vanilli until her very last breath, even though the visit wasn't a pleasant one. But it was time. I still miss her, of course. But letting her go was the only right decision.

The best veterinary practice I've ever been to. I've been to other practices that just wanted to take my money and didn't deliver any real results. Here, they truly helped! It felt human. You can tell from the vets and staff that they really care and that it's not just about the money. Thank you for your help!

I have to say I'm disappointed after my visit yesterday with Leyla (my dog). On the positive side: The vet was empathetic and handled my dog ​​very well. On the negative side: I felt like the nurse and the vet were trying to push things on me. Consultation is one thing, but being constantly talked to and barely letting me explain anything or get a word in edgewise is another. Even while Leyla was being examined and vaccinated, I couldn't really focus on her because the staff kept calling out, "Mrs...." and asking if the address was correct. And there were other questions that could have been clarified afterward. Unlike before, I felt like they were only interested in making money. Several comments sounded accusatory. Of course, I was shocked by the prices, since I lived in Brazil for a year and I'm not used to that anymore. But does that justify treating me like, "Well, that's just how it is, you'll just have to accept it"? I spent more time having to justify myself for several things. I had a better experience with Dr. Bemm back then. There are things that might be necessary, but "must" isn't in my vocabulary. Generally, I felt like two people were rushing at me. The third nurse was pleasantly calm. Perhaps one should ask the owners what their needs are and not bombard them with everything as if it were obligatory, and then make them feel guilty if they don't. I'm going to switch vets again.