Equine Dental Care Rabea Neubaum-Otte

I am very satisfied with veterinarian Rabea Neubaum-Otte. I got to know her through videos on YouTube. Since she lives five hours away and I would love to come to her, but the distance makes that impossible, I used her online consultation service. On the day of my appointment, I was able to contact her via WhatsApp and phone between 9 a.m. and 5 p.m. I could also send her videos and pictures. Rabea was very helpful; she is truly competent and genuinely cares about animals. She explains things clearly so that they are easy to understand. I implemented all of her advice, and my horse is doing well again. The best part is that if you have any further questions afterward, even later regarding the follow-up treatment with your regular vet, you can still ask them. She wants to be kept informed until your horse has been helped and is feeling better. I think the price is perfectly reasonable, especially considering what I would have to pay for travel, a house call, and then a consultation without an examination. Rabea was very helpful. Thank you Rabea, it's wonderful that you exist 😊

I have never received such competent and unobtrusive advice from a veterinarian. Here, the horse is the focus, and time is taken to examine everything thoroughly. Every kilometer of the drive was worth it, and anyone seeking expert help is absolutely in the right place – and it's certainly no more expensive than elsewhere. Warmest regards to Rabea from Nina

Unfortunately, very disappointing! If you have Rabea as a local vet, she might be really good. Unfortunately, I don't live nearby and have to rely on online consultations. Following repeated recommendations from Ariane Telgen in her videos, I decided to book an online consultation with Rabea. Unfortunately, she didn't keep the booked appointment – ​​and this happened four more times! When we finally got around to the phone call, there was a lot of hustle and bustle, and we were interrupted several times. I have a lot of understanding and also know that everyday life as a veterinarian can be stressful. However, for the price, I simply expect a different kind of consultation and that the person takes their time. If you're not capable of that, you shouldn't offer this online service! After this one-time conversation, despite having agreed otherwise, I haven't heard from her again! It's a shame, I had hoped for more than a one-time 15-minute phone call, which of course has to be paid for immediately upon booking!

Rabea deserves at least 6 out of 5 stars. Booking a dental appointment online was super easy. She arrived on time. She clearly explained what she was doing and what she felt, and we were even allowed to feel it ourselves. She was incredibly friendly and calm. We'll see her again. Greetings from Ibbenbüren

Dear Rabea! We are delighted by the many wonderful responses from our patients who have already visited you at your new dental practice! Keep up the great work!