Gabriele KÜFFNER

Beware of scams!!! Dear Ms. Küfner, I would like to inform you that yesterday, September 9, 2023, at 6:15 p.m., we had to have my cat Wuschel put to sleep. Yesterday, an X-ray and an ultrasound revealed fluid in his abdominal cavity. His abdomen was then punctured, and the result was urine in his abdominal cavity due to a leaking bladder. Wuschel was already so weak and exhausted that he could no longer be kept alive (urine poisoning). We then had him euthanized. I had already informed you last Wednesday, September 6, 2023, that there was a gurgling sound in his abdomen. Your response was, "I don't know what to do either." I also reported this sound to you again on Thursday and Friday, and you were once again unable to even begin to palpate or properly examine his abdomen. On Saturday morning, we were all at home again, feeling helpless, and I drove back to your clinic and explained once more that he had fluid in his abdomen. Your response was, "I can't open him up again; it won't do any good anyway!" A colleague then tried everything to save him on Saturday morning and late afternoon, unfortunately without success. I am very disappointed with your aftercare and how Wuschel was treated after such a serious operation. If you had taken my advice seriously and examined Wuschel properly, he might have been saved. That complications can occur with such operations is beyond question and I am, of course, aware of that. Instead, I was brutally ripped off with exorbitant bills. I was quoted around €1,000 over the phone. The bill then came to €1,367. And that's not even counting the follow-up costs that have to be added on top. It feels like the animals' distress is being exploited. Yesterday, I presented your invoices to two other colleagues, who simply shook their heads at the amount. My dog ​​paid for your inadequate aftercare with his life. I find it utterly disgusting that you ignored my warnings. Such damned greed!

We've been bringing our four-legged patients to this practice for many years: first our two old ladies, and later our three young, energetic cats, who initially had constant wounds and injuries. We were practically regulars. 🙄 And we are, and always have been, very, very happy to have Dr. Küfner and the entire team, who dedicate themselves with all their experience and empathy. We gladly make the trip from Hummeltal to Gräfenthal. 😜

A very kind and caring veterinarian specializing in eyes and teeth! Very friendly staff. We go here several times a year because of our dog's eye condition and are happy to make the two-hour round trip. Thank you for being there ❤️.

Ms. Küffner is very careful, competent, and treats animals and their owners with great empathy.