Kleintier- und Exotenpraxis Dr. J. O. Dickmann

Very good doctor! He speaks English fluently and the best of all is that you don't have to make an appointment 😊

We took our cat to this veterinary practice several times and were always very satisfied. The following review refers exclusively to our experience with the second surgery in early 2025. Our cat was spayed at this practice in May 2024. In early 2025, she again showed signs of being in heat. We described this at our appointment but were initially told that it was "unlikely." Further diagnostic testing was not suggested at that time; instead, a second surgery was recommended and performed. In the documents we subsequently received, this matter is marked with a question mark. Since she is now exhibiting the same symptoms of being in heat again, we sought further professional opinions and contacted three other veterinarians. All three asked why an anti-Müllerian hormone (AMH) test hadn't been performed first – this option had unfortunately not been suggested to us beforehand. This test came back clear. The veterinarian there informed us by telephone: "Your cat is definitely not spayed." This practice also referred us to a veterinary clinic for further evaluation, noting, among other things, that the first surgery had been complicated by significant abdominal fat, as documented in the records. The now necessary laparotomy at a veterinary clinic will incur additional costs for us and cause our cat extra stress – stress we could have spared her at least once if the third surgery had been the second. We would have appreciated more transparency, diagnostic evaluation, and – if necessary – a referral to a specialized facility prior to the second surgery. The veterinarians we consulted later also emphasized the importance of comprehensive diagnostics before considering further surgery. Two veterinarians and a surgical technician were involved in the current procedure. It's possible that some tissue may have been left behind after the first surgery – this criticism is not intended to address that. We would have been perfectly fine with them refusing the second operation, and it would have been understandable in a one-person practice, especially since the vet explained that the remaining ovarian tissue hadn't been easy to locate because it had already migrated. But as laypeople, hindsight is always 20/20. For comparison: Our other cat was also spayed at this practice – without any complications.

Fantastic vet! We've been taking our two-year-old Pomeranian to him for a year now and have absolutely no complaints. Mr. Dickmann is very patient, takes excellent care of his patients, and always answers our questions about our Pomeranian's well-being. Definitely a 5/5!

Dr. Dickmann is my trusted veterinarian! Always friendly and very competent. The fact that the appointments are scheduled in such a way that it's always quiet in the waiting room is also very convenient for my dog ​​and me.

We had booked an appointment for our dog, who needs a monthly injection that absolutely must be given with a maximum variation of one day, almost a month in advance. Dr. Dickmann mistakenly scheduled us for a public holiday (Thursday). When we noticed this at the beginning of the week, the practice was practically unreachable. We made over 10 unsuccessful calls over two days, with breaks in between. When we finally got through, we weren't offered a suitable alternative appointment or even an apology. We were simply referred to larger practices or "animal hospitals." At the very least, an apology would have been more than appropriate.