Meyer-Breckwoldt Achim

The staff and doctors are always very friendly. The process is quite efficient; you can wait in the waiting room or outside the practice, and they give you a pager or whatever it's called. 😉 The consultation itself is fairly quick, though I felt it was a little too superficial. But that's always subjective, of course, since as a pet owner, you tend to interpret your pet's problem emotionally differently than the vet. But we've always received help so far and, on the whole, feel well cared for at this practice.

A truly recommendable clinic! Our vet referred us here because our Russell was suspected of having a foreign object in his stomach and was experiencing really unpleasant symptoms. I got an appointment within an hour, and a follow-up appointment the next morning. No long waiting times, empathetic staff from the vets to the reception, and the final bill was much lower than expected. I would make the trip again in a heartbeat.

There are regular opening hours, plus an emergency service at night and on weekends. Pet owners can wait in their own cars, which has the advantage that most animals feel more comfortable there than in the waiting room. The team gives a very competent impression. The only downside is that the entrance area is a bit cramped, as it's where new arrivals and patients waiting to pay meet.

One star is actually too much. I took my dog ​​there for a dental cleaning. In the end, they pulled four of his teeth without my consent, while he lay in his own urine and feces. I specifically told them he was afraid of losing his teeth and that I wanted to be the first one there when he woke up. They ignored this, and he ended up splitting his front lip in fear. Afterwards, I received a lousy apology and had to pay €500. My complaint to the manager was only superficially acknowledged, and he claimed it was because I had been squeezed in. For that kind of money, you'd expect proper treatment.

A very nice, small practice, and the veterinarian was very kind and empathetic, as well as thorough, as far as necessary. The veterinary practice is wheelchair accessible. We will be staying.