Susanne Arndt prakt. Tierärztin

We were greeted this morning promptly and very warmly with our cat. Scheduling an appointment over the weekend was no problem at all, which was a huge relief. Our feline friend's examination was flawless, and the next steps have been discussed and are now finalized. Everything went perfectly; we highly recommend this practice. We and our cat certainly feel very well cared for there.

Quick appointment scheduling and a really nice and animal-friendly veterinarian. The treatment was also quite quick. All in all, I was very satisfied!

Our experience happened a few years ago. We had to call Dr. Arndt one Sunday in April. Our cat had been hit by a car, or his paw was caught in a trap from which he then freed himself—we don't know. His leg was dangling from his body, and the other leg was exposed down to the bone at the ankle. He was covered in blood when we found him; it was a horrific sight. When my husband and I arrived at the clinic with the cat in our arms, Dr. Arndt drove up in a Porsche. Okay, we thought. It doesn't necessarily mean anything; everyone can drive what they want. After the initial examination, we had to leave him there. We weren't allowed to stay with him. He was given some kind of IV drip in his front paw and put in a carrier. She assured us that he would remain under her observation. We assumed she would stay with him; we were devastated by the sight. It was clear the leg would have to be amputated. But we absolutely didn't want him alone. The next morning, I called at 6:00 a.m. (after such a night, sleep is out of the question) to find out how our cat was doing, but no one answered the phone. We didn't know if he was still alive or not… I kept this up until just after 8:00 a.m. Only then did a veterinarian finally answer. When I finally got her on the line and asked about our cat, she immediately told me we should expect to pay between €2,000 and €3,000. The overnight stay alone, where no one was there, cost over €600. We got him out of there and drove to another vet in Baden-Baden. The total cost of the amputation and aftercare was around €750, and the vet was truly fantastic. The way they subjected the animal to being alone in an unfamiliar environment in such a situation devastated me! The animal's well-being was clearly not a priority.

A truly fantastic practice. I visited the practice in Ittersbach for the first time today, actually just for a specific examination. We saw Dr. Schnell. I'm absolutely thrilled. He's very empathetic, highly competent, took plenty of time, and explained everything very well. A wonderful doctor. The veterinary assistants were also very friendly and empathetic. The practice is well-organized. The prices are absolutely reasonable and nowhere near as high as I expected. Since the practice is very modern and offers a full range of diagnostic and therapeutic services, I was pleasantly surprised by the bill. I also have a great regular vet. But I would definitely come back here if needed. I highly recommend this practice!

We took our guinea pigs to this practice for a little over eight years. We never had a single bad experience during that time. In every emergency, we were able to get an appointment immediately, and even then, without a long wait. All the staff were always ready to listen to our questions or concerns. In recent years, we primarily saw Dr. Brendea. For me, there is no better veterinarian! Not only medically, but also personally. He is one of the most empathetic people I have ever met. Highly recommended! ⭐️⭐️⭐️⭐️⭐️ Thank you so much for the loving care, understanding, and help.