Tierärztliche Gemeinschaftspraxis Dr. Elsässer

Brief review: On February 9, 2024, I took my dog ​​Zita to see a new vet, Dr. Elsässer, because she wasn't feeling well. They diagnosed her with a fever and diarrhea; she already had a fever of 38 degrees Celsius, but the doctor didn't treat it much. It cost 220 euros, but they didn't recommend going to the veterinary clinic, as it was the Friday before Carnival. On Saturday, she collapsed in the meadow, and we were taken to the veterinary clinic in Plieningen. She had a fever of 40.8 degrees Celsius!! And on Monday, I had to have her put down!!!! Since Dr. Keck is no longer there, I'll never go back to that practice, even though all the receptionists are super nice, but just a vet like that, no thanks!

I actually came there because of a great recommendation. The employee on the phone was super friendly, and I got an appointment quickly. Then, despite having an appointment, I unfortunately had to wait almost an hour, even though there were no other patients. My pet wasn't treated by the vet as I expected, but by an employee who didn't even introduce herself. I didn't know if she was a veterinarian. As a new "patient," this was a strange situation, especially since the person treating me wasn't exactly friendly or approachable. A shame.

We've been going to this practice for over 20 years now. Mr. Elsässer and his team do a fantastic job. Even when we needed an appointment at short notice, they always found a suitable solution. We are very satisfied.

We took my dog ​​to have her nails trimmed today, and it was a complete disaster. I've never experienced anything like it. Dr. Elsässer injured three of my dog's nails, causing her to howl uncontrollably, and then he even yelled at her. I will never visit this practice again. To me, that's no veterinarian. I'm speechless. Never again! The way he treats animals is shameful.

My mother-in-law's dog was a regular patient of Dr. Elsässer. Unfortunately, he repeatedly made incorrect diagnoses, forcing us to take the dog to the emergency vet several times. Finally, a good alternative medicine practitioner was able to make the correct diagnosis in five minutes using a microscope. It cost €50, whereas before we had spent €1000 at the vet, who unfortunately didn't bother to examine the dog properly. Therefore, I would strongly advise against visiting this vet. Even after being informed of the situation, he didn't deem it necessary to call my mother-in-law's owner to inquire about the animal's condition. This clearly shows that he doesn't care about the animal, but rather about the money, and he unfortunately handles criticism very poorly. That's the kind of thing you have to listen to when you don't examine the dog properly. If the problem had been diagnosed in time, the dog wouldn't have had to suffer for weeks. That's acceptable to me.