Tierärztliche Praxis Wuppertal UG

On Saturday, I found a stray rat I'd discovered the evening before; it had run into the road and was nearly run over. I secured it in a cardboard box and cared for it overnight, keeping it separate since I have cats myself. It was clearly a breeding rat, likely abandoned, as it was limping and severely emaciated. It breaks my heart to think anyone could do something like that to a living creature! Beforehand, I called the vet's office to ask if they accepted stray animals, as I couldn't reach any other drop-off point. The person on the phone immediately said they would only euthanize the animal – there was no mention of any possible examination or treatment. My wish for the obviously injured rat was at least a dignified death. When I was called into the examination room, an assistant was already looking at the animal with visible disgust. The attending veterinarian's first comment was that it was a laboratory rat and completely starved. He fetched a rodent cage and asked me to move the rat. I asked him to do it himself, as the doctor. After several failed attempts to grab the rat from the corner of the box, the frightened rat nipped at him. At that point, the vet, in my opinion, became quite rough, roughly putting the animal into the cage and slamming the wire door shut. The already injured and frightened rat, which was stuck right in between, was crushed in the process. He then took the cage out of sight to another room. I was told to take my belongings and pay up front – the amount demanded was €80. I mentioned again that it was a stray animal and asked if I could pay a portion upfront and settle the rest at the beginning of the month. When I asked how much I could pay immediately, we agreed on €40, and I was told that would take care of the rest. However, I didn't receive a receipt detailing the specific treatment. Whether it's a dog, cat, horse, or rat: a rat may cause discomfort for many, but it is a living being that feels physical and emotional pain just like any other animal. I expect veterinary staff in particular to treat every animal with the same respect and care!

I went to the emergency vet on Sunday because my dog ​​wasn't feeling well. He used to be our vet (not anymore). First, he yelled at me and berated me, saying I was irresponsible and that I was letting my dog ​​die of thirst. He only made a diagnosis based on the fact that she had blood and an enlarged vulva. He told us to go to the animal hospital immediately and put my dog ​​on an IV drip. She needed to be monitored. The vet didn't take her temperature, didn't do an ultrasound, and was surprised that my dog ​​had a head tilt, which has been known since October 2024. This vet is a truly awful person. My dog ​​finally got help at another veterinary practice! We will never go back.

Like many commenters before me, I can't believe what happened. We arrived with an emergency (he was the on-call vet) and were immediately snapped at and treated condescendingly. He also wanted us to roughly remove the injured and terrified animal from its carrier without even examining its injuries. After we told him we were worried about our pet and asked him to be more polite, his response (despite the animal's emergency) was that we should leave the practice; he had enough to do with his own patients. The animal's well-being was completely irrelevant to this vet. In the end, we're glad we had to leave, because another, very empathetic vet took care of our little one. I strongly advise against going to this vet!

We had mixed experiences. Hence, 3/5 stars. + We were able to come in immediately. + There was absolutely no waiting time. The team of veterinary assistants was friendly. + The treatment so far has been professionally effective and very reasonably priced. - Unfortunately, we felt very uncomfortable during our conversation with the veterinarian. His demeanor seemed unempathetic and condescending.

The extended opening hours and emergency consultations are generally a positive aspect. The practice team is friendly and polite. However, our cat received an incorrect diagnosis and was prescribed an eye ointment that actually worsened the problem. Another veterinarian identified an eye injury that was overlooked here despite the examination.