Tierarztpraxis am Landhagen (Dr. Katharina Fibbe)

We have been customers of this veterinary practice for quite some time and have always been satisfied. That makes our visit today all the more disappointing. Our cat was suffering from acute symptoms and clear signs of inflammation. Since he was obviously unwell, we came to the practice this morning without an appointment. Instead of understanding or help, the receptionist greeted us sarcastically with the comment: "Yes, we love walk-in customers." This was clearly meant as an accusation. We were not offered any examination; instead, we were sent away with the explanation that we could only come back at 4 p.m. and would then have to wait longer. In an acute case, we found this behavior completely inappropriate. We then went to another veterinary practice, and lo and behold, we were seen immediately without an appointment, and our pet received the necessary care. Very disappointing, especially for a practice where we are supposed to be customers. In emergencies, one expects at least a minimum level of professionalism and empathy. ' ... Additionally: I never actually write reviews, but this one really annoyed me so much that I felt compelled to do so for the first time.

With this veterinary team, I felt completely at ease with my two cats from the very beginning! The entire team treats every animal with calm, warmth, and great expertise. Concerns are taken seriously, questions are answered patiently, and ample time is always taken. The practice is modern, clean, and very welcoming. Even in emergencies, we received loving and professional care. An outstanding veterinary team that you can trust completely. Thank you so much for the wonderful care – highly recommended! 🐾🩷

Our experience with Dr. Fibbe and her entire team has been consistently positive. We always feel we are in good hands – our cats' needs are met with genuine care, and the understanding and calm we, as their owners, receive is truly admirable. We highly value the practice and wholeheartedly recommend it. Thank you so much for your dedication!

We've been receiving treatment here since January of this year. It started with spaying/neutering and vaccinations, but unfortunately, during a routine check-up, serious dental problems were discovered. From then on, we received step-by-step care. Unlike some other veterinarians, they didn't immediately push for surgery; instead, they tried everything possible to manage the problem naturally, using supplements, changing her diet, and so on. Unfortunately, surgery was ultimately necessary, but I was able to leave my cat here with complete peace of mind. The staff and veterinarians are all competent, friendly, and empathetic. Even with large bills, in my case over €1000, they handle things very humanely, including requests for advance payments. I feel very comfortable and well taken care of here. Best regards, Nasip ☺️