Tierarztpraxis Dr. Claudia Ciugudean

On our way back to the Netherlands (we were returning from vacation) for an unexpected consultation, we ended up at this vet. Even though we hadn't made an appointment, we were admitted immediately. What a kind, patient, and very knowledgeable woman. She explained her actions well and achieved the desired results. She treated our dog Ollie incredibly well and helped us tremendously.

very competent, caring Artzin who takes the time to insure you understand regardless how many is in the waiting room. HIGHLY recommend her services.

We visited Dr. Claudia Ciugudean's practice again today. As always, our Salome was treated with great care by the doctor and her son (a future veterinarian). A truly fantastic veterinary practice that I highly recommend. The entire team treats the animals with care and competence. We are completely satisfied with the advice and treatment.

Thank you, Ms. Ko...Hd F, or odd Yuki!!! How wonderful it would have been if you had written the story honestly. 1. We are sorry that your dog Fairy had to be euthanized. 2. If you still decide to write something about us, and in the most negative way possible, then please try to write the truth and only the truth in the future. THANK YOU! 3. You failed to mention that you broke into our house and practice at 2:00 AM and disturbed us when we weren't on call. 4. You claimed that we are available 24/7 via WhatsApp. We would very much like to know where we received confirmation of this 24-hour service. Our website clearly states when and how we are available and what alternatives our clients have. ``` 5. We opened the door for you at 2:00 AM, even though you were extremely unfriendly and irritable, and your behavior towards us was very strange. 6. We examined your dog and immediately referred you to a specialized veterinary neurology clinic, as we are not specialized in this area. This point will be explained later. 7. Why did you, according to your own statements, let your dog suffer for several days and only practically force you to visit a veterinary clinic at 2:00 AM? 8. You left without paying the bill. 9. We will contact our lawyer to determine whether we can claim damages for the losses you caused based on your false and untrue written statements. 10. It is shameful, madam, that someone is writing for you. This demonstrates a lack of ethics and cowardice. Otherwise, we wish you all the best in life.

Our experience with this veterinary practice was unfortunately very disappointing. Our dog was seriously ill, and we visited them repeatedly over an extended period, sometimes every two weeks, seeking help. Instead of clear support, however, we often felt abandoned in the situation. We were repeatedly asked how we should proceed, even though that was precisely why we had sought help at a veterinary practice. We found the tone of the conversation to be inappropriate and lacking in empathy at times. When our dog's condition deteriorated so drastically that we had to have her euthanized, the situation was extremely distressing for us. At that moment, we would have appreciated compassion and respectful treatment above all else. Instead, we were criticized for not having come sooner – even though we were regular visitors to the practice. Our dog ultimately had to be euthanized in the car. This farewell was difficult enough for us as it was. We felt that the veterinarian's comments about her own pet losses were inappropriate in this situation. The loss of a beloved pet is painful. All the more reason why we would have wished for empathy, support and respectful treatment in this practice.