Tierarztpraxis für präventive Tiermedizin J. Carolin Neubauer - Terminsprechstunde -

Best vet in the world! She's more expensive, but worth every penny. She saved our cat's life several times (first, her high blood pressure was missed by dozens of vets, then she was saved by her extremely expert treatment after a mouse poison poison poisoning). Anyone who loves their pet is in very good hands here. She's also very personable, hands-on, speaks her mind openly, and has a great sense of humor.

I visited the veterinary practice today for the first time, ostensibly just to get deworming tablets for my dog. I was assured over the phone that this would be no problem. However, upon arrival, I was informed that a preliminary examination was required due to legal regulations. Since I was short on time, a brief examination of about three minutes was performed. Aside from questions about allergies, this examination covered nothing that was actually relevant to dispensing the deworming tablets. It seemed as though the primary goal was simply to fulfill a formal legal obligation. I was therefore quite surprised by the subsequent bill totaling approximately €110. Of this, about €26 was for the tablets, meaning over €80 was charged solely for the very brief examination. Even if legal requirements exist, the amount seems disproportionate to the actual service provided. I would like to commend the friendly manner of Ms. Neubauer and the reception staff. Nevertheless, based on this overall experience, I unfortunately cannot recommend this practice. To me, this approach is more off-putting than confidence-building, and I think potential new customers should be aware of this.