Augentierarzt Hannover - Ariane von Lücken

Before I get to the reviews, I would like to sincerely thank Dr. von Lücken and her practice team. I have never met such a passionate and honest veterinarian who approaches her work with such heart and expertise. Dr. von Lücken's work is more than transparent. You can also ask her any technical questions without incurring an extra charge. Especially nowadays, you often see practices where you get the feeling that money is the priority, not the patient or the owner. We brought our cat to the practice as an emergency case because he could barely see due to entropion and also had a severely inflamed eye. Since our cat had already lost an eye in a breeding accident, urgent action was obviously needed. She didn't leave us alone with the health problem for a single minute. She surgically treated everything within a very short time, so that the animal is doing well again and hasn't lost his sight. It's simply wonderful to know that even today, there are still practitioners who do everything humanly possible to ensure the well-being of their animals and provide supportive guidance to their owners. Therefore, I absolutely cannot understand some of the negative reviews. If you treat your pet with respect, you can expect the same in return at this practice. From the very first moment, I never had the slightest feeling that this was just a money-making machine. From the very first minute, both people and animals were cared for with genuine compassion. There should be more practices like this! Thank you so much for your heartfelt dedication and expertise!

We have rarely experienced such a caring veterinary practice; five stars aren't nearly enough. Our cat was diagnosed with an iris melanoma. We already had a surgery appointment scheduled with another ophthalmologist and simply wanted a second opinion to confirm that Ms. Ariane von Lücken also believed it was an iris melanoma. Ms. von Lücken impressed us so much with her caring manner and expertise that we quickly realized she was the only ophthalmologist authorized to operate on our cat. We received excellent information, all our concerns were addressed, and, importantly for us, the surgery would be performed under inhalation anesthesia. On the day of the surgery, we were able to wait in a quiet, separate room. We were warmly cared for and allowed to be present during the induction of the anesthesia. After the surgery, we were also able to be present during the recovery phase. The monitoring of our cat by the ophthalmologist and veterinary assistant was outstanding. We were also able to be present during the recovery phase. Furthermore, we received excellent information about how the surgery was performed. Even after the surgery, we continued to receive wonderful care. Ms. Ariane von Lücken called us to check on our cat, and we also communicated via email. There was also an emergency number we could call at any time. A prompt referral was also sent back to our regular veterinarian and to us. All in all, this practice is second to none in terms of friendliness and care – this applies to Ms. Ariane von Lücken and the lovely veterinary assistants! We wouldn't consider any other practice for our cat's eyes. Since we can't thank them enough, we'd like to say it again: thank you so much for the excellent care!

Our little dog Paula suffered from a runny eye and was initially treated with antibiotic eye drops for 14 days without a clear diagnosis. Then Ms. von Lücken was recommended to us as a veterinary ophthalmologist – we are incredibly grateful for this recommendation. She immediately identified the cause and promptly initiated the appropriate treatment, which quickly brought Paula relief. In the following months, we can only speak highly of Ms. von Lücken and her team. Paula and we received empathetic, loving, and highly competent care at all times. Whenever we had concerns, Ms. von Lücken responded quickly and provided us with advice and support. Even over the Christmas period, she outlined possible treatment options for emergencies – this was very reassuring. When Paula's life sadly drew to a close and we desperately sought help again, Ms. von Lücken arranged an appointment with her colleague, Ms. Köhler, at short notice. You can find our review of this under the Bothfeld Veterinary Practice. Dear Mrs. von Lücken, thank you so much for the wonderful, loving and dedicated care you gave our Paula.

The veterinarian, Dr. Lücken, and her assistant were very considerate and careful. The diagnosis was explained thoroughly and clearly. Our dog felt noticeably comfortable, as did we. Very satisfied.

For years, my cat had recurring, slightly watery eyes because his eyelid was slightly rolled inward. Ms. von Lücken explained very clearly that it might improve with surgery, although he was apparently a borderline case. A year later, it had worsened, and he had the operation. I never felt pressured in the slightest. It was all about what was best for the cat. She clearly stated that the change was bothering him, which she was obviously right about. Now his eyes don't water at all anymore. We felt well cared for, and everyone was very kind. They always tried to accommodate our schedules. Even with insurance, we found the bill to be completely fair. If my dog ​​or cat ever has eye problems again, I'll go straight here. A highly recommended practice!