Dr. Eva-Maria Hofmann - Tierarztpraxis an der Stadthalle

Dr. Hofmann is an empathetic veterinarian with extensive expertise who has been helping our two cats and our dog with all their ailments for years - we highly recommend her!

Peter and Max send their heartfelt thanks to Dr. Hofmann and her team. Max is healthy and fit again after an intestinal illness. I wholeheartedly recommend this highly competent veterinary practice. Best regards, Peter Friedrichs and Max!

Unfortunately, I didn't feel completely comfortable at this practice, even though there were some positive aspects. I would like to particularly commend the friendly and helpful staff at reception. I also found the appointment scheduling to be well-organized, resulting in hardly any waiting time – something I generally find very pleasant and appreciate. I understand that you don't have to like every dog ​​or every size of dog. Nevertheless, I find it unfortunate when both dog and owner are so quickly pigeonholed. I may present myself as rather well-groomed and somewhat "doll-like," and I have a very small dog – this is precisely what gave me the impression that I was categorized early on, even before anyone had really taken the time to get to know me or my dog. My dog ​​is very active, runs many kilometers every day, loves exercise, and enjoys a varied life. That's exactly why preventative care is at least as important to me as aftercare. I wanted to get specific information about preventative measures, especially dental hygiene. Unfortunately, I had the feeling that there was little interest in providing individual advice. Statements like the idea that dental care for dogs only works with a toothbrush, or that you can simply pull the teeth of small dogs later on anyway, really bothered me. My dog's quality of life is clearly my top priority, and I want to preserve it for as long as possible. My dog ​​also received his vaccinations at this appointment. Unfortunately, I received very little information beforehand about how my dog ​​might feel that day or in the hours that followed. After the vaccination, my dog ​​was in so much pain that he yelped and was clearly unwell. This was very alarming for me, especially because I wasn't prepared for it. Luckily, I had people around me who helped me in this situation. Because I come from a medical background myself, I'm used to thinking preventively, educating people, and working together to find solutions. I missed this approach here. Whether this was due to a lack of time, personal attitude, or preconceived notions, I can't say – but I certainly didn't feel like I was being taken seriously. For comparison: I've had very positive experiences at other veterinary clinics, both as a walk-in patient and in emergencies. There, I received friendly, respectful, and competent advice, which showed me how important compassion and good communication are when dealing with pet owners. Unfortunately, I found communication, empathy, and acceptance of people who consciously want to take responsibility for their animals' health lacking at this practice. I find that very disappointing.

Nice practice. They did a great job covering for my colleagues on vacation! 🐾

Many thanks to Dr. Hofmann and her team for the wonderful treatment. It's great that you're there.