Dr. med. vet. Beate Schwing

I wanted to write a review much sooner, but I waited for the healing period to complete. Now, after three months, we finally want to share our experience. We were referred to Dr. Schwing by our regular vet as an emergency case. Even on the phone, we were told to expect a wait, but that we could still come in the same day – for which we were very grateful. My Shih Tzu, Bella, is 16 years old and had suddenly developed a change in her eye that worsened day by day. Eventually, she couldn't open her eye at all. We received a very warm welcome at the practice. Dr. Schwing examined Bella thoroughly and then explained to us clearly what was wrong and what the treatment would entail. We simply cannot understand some of the negative comments – it's perfectly understandable that, especially with eye treatments, the animal has to cooperate and certain procedures are necessary. Today, three months later, the deposits in her eye have almost completely dissolved. Bella is doing much better, and we are very relieved and grateful. Thank you so much for everything, Dr. Schwing!

Super friendly, super fast, super competent! We were there yesterday morning with our cat for his vaccination. Dr. Fliegel and Ms. Rieth explained everything perfectly and handled our furry, anxious patient very pleasantly and lovingly. We'll definitely be back! 👍

This is yet another example of a lack of empathy at reception! I'm on vacation, far from home, with a 4-month-old puppy who has swelling on his neck/trachea! They didn't bother to explain that they operate on an appointment-only basis and that I should call ahead next time! I can stay, but all the regular appointments are seen first! I've been waiting for 1 hour and 45 minutes now, and it's not even busy!

Review for Veterinarian (Eye Care) My regular veterinarian referred me to this practice because of my dog's eye problems. I got an appointment relatively quickly, and the wait time was acceptable. Unfortunately, the appointment itself was very problematic: I decided against having blood tests done on my 10-year-old dog and wanted to continue treatment with my regular vet, as this practice is quite far away. The veterinarian reacted very rudely to this. The dosage of the prescribed tablets for my dog ​​was incorrect (my dog ​​weighs 7 kg, but the calculation was for a 16 kg dog), which resulted in him vomiting that evening. I requested an explanation of the diagnosis via email but only received a copy that was sent to my regular vet, and no clear feedback on whether I should continue administering the medication. Overall, I found the communication inappropriately unfriendly and unhelpful, especially considering the health risk to my dog. I paid 213 euros for the treatment, and I found the ratio of price, treatment and customer service to be very unsatisfactory.

I can highly recommend this practice. A very competent and empathetic team. We are so grateful for your support during this difficult time. It's such a shame we only discovered this practice this winter. We would have loved to have been with you from the very beginning. Thank you again so much and all the best for the future!