Fachtierarztpraxis Michael Heiden

The best staff 💛💙

We took my daughter's guinea pig to Dr. Heiden on the recommendation of our vet. The phone call was incredibly friendly and straightforward, the wait was short, and the vet tech was very kind. Dr. Heiden detected something just by palpating the guinea pig, something that two other vets had missed. Unfortunately, we needed a second appointment with anesthesia, a CT scan, etc. The result was devastating. Dr. Heiden was very attentive and tried to explain to my daughter and me as clearly as possible what could be done and what would be best for the animal. He was very compassionate, gave us time to say goodbye to her alone and in peace, and you could tell that such things affect him deeply. This week, a month later, a very sweet sympathy card arrived in the mail. It brought tears to our eyes. I would gladly make the one-hour drive again. If we lived nearby, Dr. Heiden would be our very first choice and our main veterinarian!

For us and our mixed-breed dog, Dr. Heiden's veterinary practice is the best. I've known Michael Heiden for over 20 years, and whether it's mice, rodents, wild animals, cats, or dogs... he cares for every single animal professionally, competently, and with great empathy, and has always done so. His own practice, his veterinary colleagues, the veterinary assistants, and the entire practice team are our first choice and simply fantastic. The practice is very modern, the waiting area is designed with the animals' needs in mind and can be separated, and scheduling appointments is quick and easy. Michael Heiden, the veterinarians, and the veterinary assistants take plenty of time during appointments and provide very thorough and individualized advice. And if a case is beyond the practice's expertise, they refer you to the appropriate specialists. We can wholeheartedly recommend Michael Heiden and his team – for us, there's no better vet! 🩷

Highly recommended for rabbits. Dr. Heiden is a fantastic vet, but the other vets are also excellent. All the staff are very friendly, and you can tell they truly care about the animals' well-being. Emails are answered very quickly, and appointments are available relatively easily. We are very satisfied and will gladly return to your practice.

Great practice, wonderful, friendly, and competent staff. Dr. Heiden was fantastic and did everything he could, but unfortunately, we couldn't save Lilu's life and had to let her go. Nevertheless, our thanks go to the entire team who cared for us with such compassion, empathy, and attention.