Fachtierarztpraxis Michael Heiden

I took my cat there because I was completely dissatisfied with my previous veterinary practice and thought I'd give this one a try, and it was the best decision I could have made. It's a really great practice, and you feel completely at ease. From the reception desk to the examination room, everything is top-notch! The veterinary assistants are incredibly kind and competent, and the veterinarian, Dr. Baus, is simply fantastic! They take their time with both the animal and the owner and explain everything clearly. It's definitely a place you'll be happy to take your pet. Many thanks to the whole team!

The doctor can recite his medical terminology beautifully, and it certainly sounds clever. But since I, unfortunately, don't speak or really understand Latin, Greek, or even veterinary terminology, it's of very limited use to me at that moment. If, against all odds, I happen to look like a fellow veterinarian: don't be fooled. Painkillers are prescribed quickly and easily; he doesn't even need to know exactly what hurts or have shown any genuine interest in why. "Something hurts him. Maybe his back, I don't know." - "Oh, he reacts when you stroke his back or just touch the tips of his fur! Just give him painkillers." - Thanks a lot, I already figured that out myself. ... If I were to simply give him any old painkiller I had lying around, in any dosage, without any prior examination, I wouldn't have to bother Ms. Fuggerer or Mr. Heiden so much, nor would I ultimately have to find a third veterinarian interested enough to actually examine him and locate the fractures. Such extravagant requests—like knowing exactly what's broken, where I can still touch him without hurting him, whether there are other treatments besides just suppressing the symptoms, what kind of prognosis I can expect, and being able to make a decision when the time comes—are perhaps unique to me. I'm usually expected/required to determine the painkiller dosage myself. Last time, he must have remembered my constant, annoying "how much?" questions and very helpfully explained that I should simply give the 1.6/1.7 kg animal twice the amount I had given a 500/600 gram animal a quarter of a year ago. A glance at Nele's data sheet would have helped. But that would have meant walking across the room and pulling it out. That effort, just to be able to say something halfway sensible about the dosage, would probably have been too much. And a simple statement in ml, so often a day, possibly for so many days, would have been far too much to ask. As expected, that evening I couldn't find the slip of paper from the clinic that had prescribed Nele the Metacam back then, nor could I remember how much it had been. => Google search, yet another thing I didn't need to bother the vet about... And, as usual, it could only end badly. And, similarly, Sometimes you feel a little... taken for a ride, more often than not, and these days it's often much less subtle. For example, when it takes two weeks and two inquiries before someone finally tells me the result: the lab won't be delivering any results, and it's implied that this was obvious from the start. He "found" the inflammation deep inside the animal's ear by looking at its front teeth, listening to its heart and lungs, weighing it himself, and admiring its weight and winter coat. He didn't even have an otoscope (or anything that could have been one) in his hand the whole time. The thing he recently "examined" my big dog's ear with looked much more like a stethoscope to my untrained eye. You could hold it to the ear, but you couldn't shine a light inside or look through it.

We took our rabbits to the veterinary practice in Wendelstein and were absolutely thrilled! 🐰💚 The entire team is incredibly friendly and empathetic, and they truly take their time with each animal. From the moment you enter the practice, you feel well cared for – everything is clean, modern, and thoughtfully designed. Our rabbits were treated with such calm and care that even the little ones remained completely relaxed. The vet explained everything clearly and gave us valuable tips on care and nutrition. You can tell that the animals' well-being is their top priority. We will definitely be back and can wholeheartedly recommend this practice! 🐇💕

Big one gains weight in the fall, from about 1.6 kg to about 2 kg, and loses it again in the spring. Perfectly normal. What didn't seem so normal to me was that he was at his summer weight in April and back at his winter weight in July. Especially since all the others were at their summer weight until October. So, off to the vet again... Weighing, listening to his heart and lungs, "He's breathing a bit heavily!" - "You noticed that last time (about nine months ago)." - Now the vet is breathing heavily. He apparently felt compelled to do something and x-rayed the animal: - Big one must have had an infection at some point - like almost all adult animals, it seems. - His liver would look abnormal. - Big one is overweight - yes, that's why he's here. The vet immediately decided it must be due to overfeeding. 🤔 The others apparently didn't notice that. Dr. He probably didn't want to be accused of anything again right away, so he took some blood: apparently, his liver and blood sugar levels were abnormal. A later blood sugar check showed nothing unusual, no indication of diabetes or pancreatic tumors – great. I didn't let myself get distracted and reminded him what the original question was – and again he brought up the liver values. It's possible, of course, and I wouldn't be indifferent, but I had asked about something else. I had also mentioned the adrenal glands on the phone, clumsily in the same sentence as the thyroid. When I asked about it, there was silence, as if the doctor was searching through the test results. I asked again, adding that it probably wouldn't show up in a "normal" blood test. One of us should know about this stuff because he often enjoys reading lab results. I don't. Then the conversation flowed smoothly again: "I can request that information; I'll get back to you next week." Nothing happened for a week. On Tuesday of the second week, I inquired... And again on Friday... Then I got another call: The lab couldn't provide thyroid values; there were no reference ranges. I decided to do a quick Google search: I found a table with the relevant values ​​on the lab's website 🤔. Then I was told that there had been frequent problems with the lab before because they needed more blood than they could possibly draw from such a small child. So if this was already clear, why did it take two weeks and two inquiries before anyone could tell me? More of those "thanks a lot/you're kidding me/if you want to get rid of me, just tell me" moments. When I mentioned that my question about the adrenal glands had been overlooked, the doctor seemed about to explode. "They're saying very little because we didn't do an adrenal gland profile, and we have absolutely no indication of anything wrong!!" - Sorry for still asking questions now and then. It won't be happening very often for a while! The vet wanted to do an abdominal ultrasound, liver, adrenal glands, etc. (🤔 but there aren't any indications of problems there??). The procedure probably won't be pointless, but I'm afraid it won't benefit me or my pet specifically either. I had the blood test results sent to me. The liver values, which were supposedly so abnormal, were all pretty much within the normal range (?) 🤔 This wouldn't be the first time, but rather the third time overall, that it's worthwhile to ask someone else. In this case, for example, it confirmed that the liver and (adrenal) glands look completely fine in the blood tests, X-rays, and ultrasound, as far as could be determined at the time.