Kleintierpraxis dr. vet. Susanne Mitro

We have always received excellent and prompt treatment for our cats there. My cat was cared for with compassion until the very last moment and was also euthanized there. We generally recommend Dr. Mitro to anyone looking for a veterinarian. Our neighbors also take their dog there and receive excellent care!

Unfortunately, I had a terrible experience there. We arrived at the emergency clinic at 2 a.m. with our cat, who was having trouble breathing. Of course, we had called ahead. We had never been to this vet before, the car ride was already very stressful for our cat, and she was visibly overwhelmed. We were also very worried. When we arrived, the assistant (?) immediately took our cat from us and brought her into the examination room, which we weren't allowed to enter. We could only hear our cat screaming through the door. A few minutes later, the assistant came back and explained that they were going to x-ray the cat. Once again, we had to wait outside. Our cat screamed extremely loudly, hissed, and we could hear the vet arguing loudly with the assistant about what they should do. After the x-ray, our cat was visibly distressed and panting heavily. Neither the vet nor the assistant tried to calm her down. Then, an oxygen tube was held in front of her face without consulting us or explaining the equipment or procedure. The assistant very unprofessionally and tactlessly told us that our cat was "over for the day." Furthermore, the vet's coat and the assistant's shirt were stained and dirty, and the practice in general wasn't very clean. I understand it was late at night on a Saturday and the diagnosis for our cat was poor. However, to simply take a dying cat into the examination room and drag her out of her carrier so roughly that she screamed throughout the entire practice is, in my opinion, unforgivable. We had to have her euthanized the following day (at our trusted vet). :(

My male rabbit was neutered by the vet in Weiden. The next day, he was very ill, lying listlessly by the radiator and not eating. Dr. Mitro was on call and was shocked because the other vet hadn't given me any pain medication. She gave my rabbit pain medication, an appetite stimulant, and recovery food, even giving me some extra to take home, as well as a warming glove for when we were out, because my rabbit had low body temperature. Later, back home, he started eating again. I am very grateful to Dr. Mitro for her loving help. I immediately realized she has a heart for animals, and I will continue to go to her practice. I am very satisfied. Thank you!