Pferdeklinik Equitales GmbH

Excellen veterinary clinic. Great service and cutting edge technology at a fair price.

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Highly recommended equine clinic! My mare was treated for a hoof abscess and I was completely satisfied. Quick diagnosis, competent treatment, and a very friendly, empathetic team. Everything was explained clearly, including the aftercare. Thank you so much for the excellent care!

Unfortunately, I cannot recommend this veterinary clinic. I took my mare there last year for a lameness examination. She was diagnosed with osteoarthritis in both hocks, and osteolysis was also mentioned. I was advised to have her treated with injections at regular intervals. Since the subsequent course of treatment and the diagnosis didn't make sense to me, I sought a second opinion. Three other veterinarians independently confirmed that neither osteoarthritis nor osteolysis was visible on the existing X-rays – the images were unremarkable. In the end, a completely different cause for the lameness was discovered. Furthermore, I found the atmosphere there very impersonal and rushed. Examinations were conducted very quickly, and follow-up questions seemed unwelcome. I was particularly disappointed that, afterward, the farrier apparently discussed a poor prognosis for my horse without this assessment being communicated directly to me. In total, I paid almost €2,000 and wasted a great deal of valuable time. Unfortunately, it wasn't a good experience for me.

Misdiagnosis, incorrect treatment, and appalling service. I took my horse to Mr. Kreling with a clear diagnosis and treatment plan (an inflamed molar needed to be extracted). My regular vet confirmed this. However, despite my repeated, critical questioning, Mr. Kreling insisted it was a sinus infection, even though the purulent nasal discharge clearly smelled like a tooth. He performed a trepanation on the mare. Four months later, miraculously, it all started again, forcing me to go through the entire procedure once more. Another clinic extracted the inflamed tooth and said the horse must have been in severe pain. I was never informed without having to call them. Even after the surgery, Mr. Kreling didn't call me until two days later because I had called countless times to inquire. The woman on the phone then said she was very surprised by my inquiry, since I had been standing right there during the operation... uhhh, no, I hadn't... The right hand doesn't know what the left is doing. I confronted Mr. Kreling, and he then said, among other things, what I wanted to hear from him: that he had done it to the best of his knowledge and conscience, that it was also economically viable, and that they had tried a conservative approach, even though he completely ruled out a tooth infection. I am beyond disappointed. If I'm not sure, then I have to send the horse for a CT scan to be certain, not drill holes in it on a hunch.