Tierärztliche Gemeinschaftspraxis Danz & Herzog GbR

A complete rip-off! I'm supposed to pay for an alleged examination of my dog ​​on July 25, 2025, which was never performed. What happened? I went to the vet's office on July 25, 2025, because my dog ​​had a lot of blood in his stool. I called in with suspected poisoning. The vet told me there was nothing they could do; it was Friday, and the blood samples wouldn't be available until next week. I sat down, and then the dog had another bout of blood. The vet took us to a neighboring room. I waited about 45 minutes, then she came back and said the examination room was free. Since it was already 12:00 PM, I said no, I didn't want an examination, and went home. At 12:30 PM, I called the veterinary clinic in Jena, where we received help that afternoon. Now I'm supposed to pay over 30 euros for the examination that wasn't even performed. Since I described the situation by email, I haven't even received a reply.

I would give zero stars if I could, given this terrible, unfriendly, and completely irresponsible service. I took my heavily pregnant cat to the emergency vet, where they performed an ultrasound and X-ray, yet they still failed to recognize that my cat and her kittens were in acute danger. Aside from the fact that there were only two kittens and not "at least three or more," as the "veterinarian" told us—a misdiagnosis that is absolutely unacceptable in such a situation. Even worse, a desperately needed C-section wasn't seriously considered. Instead of helping my cat immediately, they wanted to send us to Leipzig or wait until Monday—a time when her kittens would already have died, which, unfortunately, is exactly what happened. Due to this misjudgment and inaction, all her kittens died. My cat suffered unnecessarily and almost died herself. This behavior is simply grossly negligent for an emergency service and demonstrates a shocking level of incompetence and indifference. Absolutely not recommended.

I've been going to this practice with my Labrador, Sam, for a few years now, and we've always been treated kindly and competently by all the staff. Even Sam enjoys going to this practice :-)

Our cat – who arrived today, just in time for the first Sunday of Advent, with a suddenly very swollen face – was treated promptly, competently, and with great care by Mr. Brauer. We (cat and humans) felt very well looked after, both on the phone and in person! If the journey from Jena weren't so far for the cats, we would definitely be happy to visit this practice more often.

Great team. I've been going there for 12 years and haven't regretted it. Our first dog had a serious heart condition, and even when there were no scheduled appointments, I was always allowed to come, which isn't something every vet does.