Tierarztpraxis Engels-Brandt und Niewerth

I absolutely cannot recommend this practice. How can a veterinarian be so unempathetic and show so little compassion for an animal? Our story: My dog ​​Bennie, a Bichon Frisé, had bitten the base of his tail raw during the night. He was in pain and wouldn't let us touch him. I called our regular vet. Unfortunately, she was on vacation until January 5th. Dr. Brandt's practice was open, and we were able to go in. Bennie was in a lot of pain and very difficult to restrain. He also had a fever and was given a painkiller and an antibiotic injection. We were told to come back the next day. It was December 30th. Bennie was feeling better and even allowed us to touch his tail. Dr. Brandt shaved a little of the fur around the wound and applied a healing ointment with honey. The moment she did this, my dog ​​started acting very strangely. He whined and spun around. I asked the vet if the ointment might sting, since he was acting so strangely. It doesn't sting, he's just pretending. So we were sent home. Everyone looked down on us. The hysterical owner with the hysterical dog!!! Once we got home, the drama started. The dog was jumping around in circles and whining nonstop. He couldn't settle down. When I called the vet's office, no one was there. His tail was swelling up, so we went to the nearest animal hospital. The conclusion was that he was highly allergic to the ointment. Apparently, ointments containing honey can, in rare cases, cause allergic reactions. And these are particularly severe when applied to open wounds. I don't blame the vet for using the ointment. But if she had reacted immediately when the dog started acting so strangely, she could have spared him a lot of suffering and pain. As a veterinarian, she should have known that!!!

Sadly, we had to say goodbye to our cat, and we received incredibly compassionate support during this difficult time. The entire team was friendly, calm, and honest, and took plenty of time to explain everything clearly. We never felt alone. We are especially grateful for the compassionate care provided, both medically and personally, and for always keeping our cat's well-being at the top of our minds. Someone was always available; we felt supported, taken seriously, and accompanied. Even small gestures like offering a tissue or a warm arm meant so much in that moment. Thank you so much for the loving care!

We took our two cats there; one was spayed, the other had a check-up, and we are very satisfied. The veterinarian is exceptionally caring and empathetic, and our cats were clearly very comfortable. She took plenty of time, explained everything calmly, and gave us some very helpful tips for home care. You can tell that she works with heart and experience. We felt completely well cared for and can wholeheartedly recommend this practice.

We took our dwarf rabbit, Billy, to Ms. Engels-Brandt because he was very ill. He received incredibly caring and loving support; he was in the best hands. Sadly, the little guy didn't want to go on any longer, and with heavy hearts, we decided to have him put to sleep. The atmosphere was peaceful, and we were able to say goodbye in quiet and quiet. We were given the time we needed, and we felt well cared for. Billy was also treated with great respect and sensitivity. A huge thank you to the veterinarians and the team for this time of farewell. Billy will be back home with us in a few weeks, where he will have a special place for the rest of his life, and we will always have him with us. Thank you again to the vet for caring for Billy.