Dr.med.vet. Claudia Krebs Tierärztin

Our cat desperately needed emergency veterinary care. Ms. Krebs said she couldn't come, partly because she had to comply with working time regulations and partly because she didn't have any assistants available. In two phone calls, we practically begged her to at least examine our cat... but she refused. However, she said she would come to euthanize our cat. Unbelievable! 😱 Only this morning did we realize that her practice is less than 10 minutes away from us... the "doctor" could easily have come to us. Unfortunately, our 5-year-old cat passed away last night. Perhaps her death could have been prevented, perhaps not... but someone who calls themselves an "emergency vet" should be dedicated and want to help, or simply find a more suitable profession.

Fantastic practice 🌸 I really can't understand all the negative reviews here? 🤔 I'm absolutely thrilled with this practice! I initially went there as an emergency with my little pug, and they helped me right away. Now I've had her spayed there, and I've had a positive experience from the surgery to the aftercare. Dr. Krebs and her team were incredibly kind to my dog; you feel very well cared for there 😊. I'm so glad I found such a great practice and would definitely recommend it! 🌸🥰

We went to the emergency vet clinic. She tried to brush us off twice. She insisted it would be expensive and that she didn't even offer emergency services. Several other clinics we called told us that Ms. Krebs was on call, and it was also listed online. She was incredibly rude and unfriendly on the phone. We immediately had a bad feeling, but we wanted our dog to get help. Our dog couldn't walk and was just howling. We left €240 for 10 minutes of work, and she didn't find anything wrong! We were completely ridiculed and accused of not training our dog properly. She treated our lovely 2-year-old Labrador terribly and even put a muzzle on her! I was in tears during the examination because she slammed our dog down on the examination table twice, as if she weren't a living being. My boyfriend and I were absolutely appalled by her behavior. How can a vet treat animals like that?! My boyfriend also told her to stop because our dog was in excruciating pain and could barely breathe through the tight muzzle. We'll never forget those images. Our dog probably won't be going to the vet again without fear anytime soon. We're not used to this kind of treatment from our vet. NEVER AGAIN!!!!

The emergency service gets zero stars!!! Absolutely shocking. Our cat had a seizure and could barely breathe. We called the vet twice and urgently asked her to come. However, she refused. She said she couldn't come and would only come to euthanize her. One question: what is an emergency vet for? What can you do when your cat urgently needs veterinary care? Our cat sadly passed away that same evening. It's a terrible feeling not being able to help her in any way.

Never again. We found the doctor unfriendly. That's not what we call competent. Her comments were demeaning. We're looking for another practice; there's no way we can go there again.