Tierärztin Helma Schmitz-Hoch

My cat had an infection in his lung for over a year and no other veterinarian recognized it. The woman we bought him from said the snorting noise he made when he breathed was normal and not something to be worried about. When I brought him here for his yearly vacation the veterinarian recognized that he had a lung infection immediately and gave him an antibiotic. I have never seen my cat so happy and am so thankful that we brought him here.

I don't know a more caring veterinarian (and I know quite a few). She's truly wonderful with ALL animals. Even cats hit by cars are treated without prior insurance coverage, and wild animals aren't treated as second-class citizens in this practice. We love coming here and are extremely satisfied.

Very nice veterinarian, you can get an appointment quickly and are seen on time.

I am appalled by this veterinarian's behavior. I brought a small, injured wild bird fledgling to the practice – the animal could barely move, was helpless, and was clearly in severe pain. But instead of offering help, the veterinarian coldly turned me away. Her only comment: the bird had to be "released back into the wild." No examination, no compassion, no veterinary responsibility. I refused to accept this and took the bird to another practice. There, it received immediate care. Diagnosis: an open fracture of the leg. Had I followed the first veterinarian's advice, the animal would have died a painful death. Instead, part of its leg was amputated – and it is alive. It is unbelievable that a veterinarian would simply look the other way in an obvious emergency. Anyone who turns away animals in distress should seriously question whether they are in the right profession. For me, this behavior was not only disappointing but simply irresponsible and heartless.