Tierärztliche Gemeinschaftspraxis Dr. Susanne Behrens & Dr. Michaela Rick | Köln

Top Team

A clear 100% recommendation. All our animals are patients there. We feel more than well cared for by Ms. Rick and Ms. Behrens! Whether for routine checkups like preventative care, vaccinations, etc., or in case of illness! They always examine our animals very thoroughly and quickly identify the problem and its cause. And if it becomes more specialized, they refer us to a specialist without hesitation, which I find very fair. Dr. Rick has helped us tremendously on several occasions. All our dogs really like both vets. I'm always happy to make the 40-minute drive, even though there are plenty of vets nearby. An absolutely competent, friendly, and warm team. I can recommend this practice 100%.

We've been taking our dogs to Dr. Behrens and Dr. Rick's practice for many years, first with our Labrador Balou and now with our Golden Retriever Frodo. We're very satisfied and always feel well cared for. Both veterinarians are very empathetic and competent, and so far we've always received excellent help – even with unusual illnesses. The team is also very friendly – ​​all in all, a highly recommended veterinary practice!

The 20-minute drive to the practice is always worth it. The entire team is always very friendly and helpful. We've been patients there for two years now, and whether it's for checkups, vaccinations, neutering/spaying, or health concerns, we always feel very comfortable and never feel rushed. Both doctors, Dr. Behrens and Dr. Rick, always take ample time for us and are very reassuring. Booking appointments through Petleo works perfectly; even on holidays, you can book an appointment for the next day, and it's confirmed very quickly. Of course, it can happen that there isn't an appointment available with your preferred doctor, but the two work so well together that we've never noticed a difference. Should a more specialized issue arise and more specific examinations be required, there's always a competent solution and referral to specialists who are experts in the respective fields. Should a situation become more complex and require more specialized examinations, there's always a competent solution and referral to specialists who are experts in the respective areas. I also really appreciate that it's easy to either wait in the waiting area or, if that's more comfortable for your pet, wait outside the practice. Our Labrador prefers to wait in the trunk, so a staff member always picks us up from the entrance. This isn't always possible, but it makes our visits much more relaxed. I also love the consultations when problems arise. All questions are always answered clearly, and nothing is done without consulting the owner. Even emails are processed promptly and answered thoroughly. I'm so grateful to the person who recommended this practice to me. I'm happy to accept the slightly longer travel time and the fact that I pass three other veterinary practices that are closer. I also find the treatment costs more than fair. I keep hearing that other practices charge higher flat fees, so the fuel costs are offset, and the appointment system also saves time. I also think the team's treatment fees are more than fair. I keep hearing that other practices charge higher flat rates, so the fuel costs are offset, and the appointment system also saves time. I'm so grateful to the person who recommended this practice. Anyone who asks me for a fair, friendly, and competent veterinary practice will be referred here. This year, the team was expanded with the addition of another doctor, whose specialty is apparently cardiology. We haven't needed to use her services yet, but I find it reassuring to know that we'll have her on board if the time comes. Our Labrador and I are looking forward to many more years with the team and wish them all the best and continued good health.