Tierarztpraxis Dr. Sandy Schulz

I wouldn't give a single star here. I've never experienced such a bad veterinarian. As an emergency patient, I was treated dismissively. The dog wasn't even allowed to sniff the vet. Respect for the owner was sorely lacking. Absolutely no explanation. A quick "fob" and, on top of that, extremely expensive! You're already shocked by the price on site, and then, without warning, you get a bill sent to your home. NEVER again will I subject myself and my dog ​​to such treatment! But I don't know how she can afford so many employees, the house, and the horses. Pure rip-off...

History: Easter Sunday, March 31, 2024 Tomcat has stopped peeing. Human initially observes to see if he can still do it, but realizes towards evening that he can't. Cat is vomiting. The treating veterinarian in Annaberg isn't available until Easter Monday and urgently advises another veterinarian by phone due to a life-threatening condition (potassium backflow in the kidneys and later in the heart). Next request for help: this person in Gelenau (her license should be revoked). After the third attempt to call, she finally answered the phone (around 8 p.m.). She asked, annoyed, if I had any painkillers at home (very unprofessional for this profession). A remote diagnosis without even having the animal under my hands, in order to fob me off, referred me to Easter Monday and told me to go to my treating veterinarian... I asked politely and kindly whether she was available or not. She reacted very annoyed and dismissive when I told her I would need 1.5 hours, but that she wouldn't wait until the pet owners had time to come by. Obviously, she didn't feel like it and, despite being on call until 6 a.m. on Easter Monday, preferred to celebrate Easter. We can imagine better things than dealing with on-call doctors at Easter. A very friendly doctor in Lichtenau, whom we asked for help, was very helpful, shook her head at the actions of her "colleague," but she had to go into surgery and advised us to see a vet in Chemnitz because of a life-threatening condition. The vet in Chemnitz said, quote: life-threatening condition, a catheter had to be inserted under general anesthesia, he had no means of ventilation, and referred us to a veterinary clinic in Leipzig (a top address). The vet in Chemnitz said that her "colleague" in Gelenau was on call from 6 a.m. to 6 a.m. and just shook her head at this incompetent woman. Arriving in Leipzig at 11:15 p.m., they shook their heads at how this woman from Gelenau could act despite being on call. They said her condition was life-threatening and a catheter needed to be inserted, as well as a kidney flush and a blood test. The cat will be hospitalized in Leipzig for several days. We prefer it that way and would rather spend our money there, but we're glad we didn't go to this person in Gelenau; she definitely doesn't recommend it. Go straight to competent doctors and save yourself the trip to this person. Completely unsuitable for this job. We will never, ever contact this person again regarding any matter.

We've always been more than satisfied. But today, a huge thank you again. What vet answers the phone on a Sunday evening? And then says right away, "Come immediately!" I don't know how critical the poisonings were, but it probably saved one or two dogs' lives. Many thanks from Kemtau. Especially from Wolfi and Eisi ❤️

A wonderful veterinarian, she takes her time to listen to the animals' suffering and is always there to help. I can wholeheartedly recommend Sandy Schulze! She is truly dedicated to her work. Thank you for your support.