Tierarztpraxis Heideviertel

Be careful in emergencies – absolutely irresponsible! I can only strongly advise against going to this vet in an emergency. Our dog had a severe seizure at home, and we immediately rushed to the practice, hoping to get quick help. By this point, he had calmed down briefly, but we immediately explained what had happened. Instead of responding medically, we were simply told to wait – two patients were still ahead of us. Then the next seizure came right in the waiting room. We immediately jumped up and made it clear that action was needed now. But the vet didn't even come out of her consulting room. She didn't look at the dog, didn't examine him, didn't speak a single word to us – she simply told the assistant to administer medication. How can you be so cold, indifferent, and unprofessional? This wasn't a minor ache, but an acute medical emergency. A veterinarian who won't even look at a convulsive animal is, in my opinion, completely out of place in this profession. We immediately left the practice and went to the animal clinic – there, our dog was finally taken seriously and treated. Conclusion: This practice is absolutely NOT recommended in an emergency. If you love your animal, it's better to contact a veterinary clinic or another practice where the animal's life is actually a priority. This practice doesn't deserve a star!!!!

This was my first time at this veterinary practice, and I'm absolutely thrilled. You feel comfortable as soon as you walk in – the atmosphere is pleasant, and all the staff were incredibly friendly and helpful. The veterinarian took plenty of time, was very empathetic, and explained everything clearly. You can immediately tell that they work with both heart and professionalism. I felt my pet was in excellent hands and will definitely be back. Highly recommended!

Great team, everyone is very friendly and helpful, even with short-notice requests.

A veterinarian you could only wish for. Highly competent, calm, and compassionate – both in his interactions with the animals and their owners. You can tell that the animal's well-being is truly his top priority. Thank you so much for the wonderful care over all these years. And for the loving farewell. Thank you.