Angelika Gommermann-Köpper

I took my cat to this practice today because I wanted to trim her hair. The welcome and friendliness were outstanding. The "new" cat hairstyle shouldn't have looked like this at the end. I'm quite disappointed with the result. I can hardly wait to see her beautiful fur again. The cat has literally gone half-bald. Above all, the cut and the transition from the head don't look nice at all. Next time, you should keep an eye on whether the cat's hairstyle suits her or not. I have an unhappy cat who hides in the dark and doesn't let anyone see him.

I took my dog ​​to the practice for the first time today and I'm very satisfied. After calling, we got an appointment for the same day and were seen after only about a 10-minute wait. The entire team was very friendly and approachable, and the diagnosis and treatment were highly competent – ​​we'll gladly come back if we need to visit the vet again.

Dissatisfied with treatment, service, and pricing; VERY UNFRIENDLY AND ANNOYED! We took our small Pomeranian to this practice for treatment but were very disappointed. Our specific wishes and concerns were not taken seriously; instead, we got the feeling that the staff were more annoyed than helpful. Treatments were performed that we hadn't requested and that, in our opinion, weren't necessary – without proper consultation. It was particularly disconcerting that the veterinarians refused to administer a simple deworming treatment themselves because our dog was "allegedly too DANGEROUS" – yet she is a tiny, friendly dog ​​who shows no aggression whatsoever and is simply timid. If veterinarians are afraid of such a small dog or lack the patience, we consider that highly problematic and unprofessional. Furthermore, the prices are very high compared to other practices and are disproportionate to the services provided. Overall, we feel neither well cared for nor understood there and will not visit the practice again in the future, nor would we recommend this practice to anyone.