Tierarzt Köln Rodenkirchen S.Pulheim

Today we had to say goodbye to our beloved dog after nine wonderful years. When we received a devastating diagnosis at a clinic, seemingly out of the blue, and were advised to let her go, it quickly became clear to me that I needed two things: 1. a second opinion to be at peace with my decision; and 2. to give my dog ​​a dignified farewell, away from the hustle and bustle of a large clinic. Both the veterinary assistants and the veterinarians themselves made this difficult moment as easy as possible. The diagnosis was discussed in detail, and they provided guidance to help us make a decision. And all of this was done with such sensitivity. Even the euthanasia was carried out with dignity, calm, and empathy. We went home filled with grief, but with the knowledge that it was the right decision and, above all, the best possible place to say goodbye. Even my husband, who hadn't known the vet before, said on the way home that he now understood why it was so important to me to go to the trouble of taking my dog ​​to this veterinary practice instead of the clinic that made the initial diagnosis. Thank you, truly thank you, for accompanying us through this painful moment with such empathy and dignity.

We've been going to the Pulheim practice for three years and have been very satisfied so far. The entire team is always friendly, even on busy days, extremely well-organized, and urgent appointments can often be arranged at short notice. Test results are also available very quickly. We're not pressured; our questions and concerns are taken seriously. With sausages and the patience of all the staff, our dog (after a bad experience at an emergency practice in Cologne Weiden) is soon back on the treatment table. An ear infection with sedation also went well. We feel well cared for and would like to take this opportunity to express our sincere thanks and a friendly woof🐶 from Luca.

A very professional practice with competent, friendly doctors and staff who perform very thorough examinations and treat their animal patients with great care and calmness! We are very satisfied, and so is our Lucky!