Tierärzte an der Volme - @dietieraerztin

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Real professional

Rosine 4 president!

Fantastic vet! This man really knows his stuff, and I can honestly say he's a true expert. He thoroughly examined my dog's joints and told me things that left me speechless and perplexed, as the previous vet hadn't mentioned anything about my dog ​​being overweight. She only ever weighed him to determine how much pain medication to administer. From now on, I'll continue going to Eilpe; you feel much more comfortable and well cared for there.

Veterinarians on the Volme River – I think the name is misleading. Yes, there's a practice on the Volme, but whether they're empathetic vets, I seriously doubt. I think the place is more about making money than helping people. But let's start from the beginning. It was a public holiday, May 1st, which, as everyone knows, unfortunately wasn't a normal workday. It was a holiday with only emergency service available. My four-year-old Bernese Mountain Dog, a handsome 70 cm tall and 56 kg sweetheart, my everything, set off for a walk that afternoon with my son and daughter-in-law, tail wagging. After an hour, I got an agitated phone call: Fluffy, that was our sweet boy's name, wasn't breathing and was wheezing. I was familiar with this; he'd had it six months earlier, and I'd taken him to the clinic in Haan. Everything was fine again the next day. This time, I thought I'd only drive five minutes. I went to the emergency vet clinic, but that was the biggest mistake of my 55 years. Although my wife had called ahead to report the emergency with a dog in respiratory distress, no one from the clinic came to the car to help a dog in distress get there. That was the first and smallest mistake of this team. After a brief, thorough examination, I asked for an X-ray to see if he had swallowed something that might still be lodged in his airways. Then came the second mistake. "We can't do that, he's too heavy, we can't get him on the table." Then I asked about intubation, which had helped at the hospital. Then came the third mistake. "He'll need to be monitored overnight, and we can't do that." He was given something to calm him down, for pain, and cortisone, and they held oxygen to his nose. But I wanted to go to the hospital in Haan; I wanted to finally get him intubated. But, with the sedatives coursing through his veins and severe respiratory distress, he dared to lie down in front of the vet's office before I could even open the car. The vet interpreted this as a collapse and, against my express wishes, gave him the lethal injection. And that was the fourth and most unforgivable mistake. The receptionist had Fluffy's passport. The fifth mistake came with the bill. A Post-it note was stuck to it: "You will only receive the deregistration certificate for the authorities and insurance company after payment of the bill." And today came the audacity: the certificate. With my son's address, for the female dog Faraday (which is Fluffy's real name), but he was a male, and I'm not a customer and don't consider myself one, even though I howled like a baby after the euthanasia. To be able to post, I have to give at least one star. It feels more like minus five.